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June 2023 by Amanda Hoskins
Love my new running shoes the staff helped me find! I explained what I was looking for and they measured my foot and had me walk then brought me a wide range of options to try. I've never tried in asics before so I am very glad they suggested because they are awesome!
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May 2023 by Lance Bollinger
Always friendly and helpful staff. I love what John's does for the local running community
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March 2023 by Mike
Always has good selection and the staff are extremely helpful without being overbearing. Prices can be a little high due to the brands and quality of shoes they sell but they always have some kind of major promotion running or just around the corner. The Gambler’s sales always go great and end up saving me 40-50% off shoes when they roll around.
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March 2023 by Austin Blake Coomer
Kat was extremely friendly and helpful and made buying my first pair of running shoes an enjoyable experience. I went to the other location downtown first but they didn’t have my size, the guy there made a quick call to this location and they held a pair in my size for me. I’ll be shopping here again.
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February 2023 by Ash Wheeler
Place was super nice going in. Costumer service was great helped me pick out insoles for my workout sneakers and boots for work. Would totally go back again.
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November 2022 by Lori Stanley
My husband and I went Saturday to find him a pair of work boots. One of the ladies working was very pleasant and answered his questions and then went and got a pair in his size. However, she started talking with another coworker and never came back to see if they fit, needed another size, or anything else. We came to this store because we thought they looked how you walked and gave opinions on what you need based on how you walk, etc. She and the other person who was not a customer just kept chatting. They both thanked us for stopping in as we left. You lost a sale that day...... Staff was pleasant and friendly but I didn't feel they were very customer oriented.
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October 2022 by August KRuck
Absolutely amazed!I stumbled across this store while running errands, and because my puppy had chewed up one of my most favorite walking sandals, I wanted to replace them and decided to drop in.The staff were warm, welcoming, and more than happy to help me find a shoe that would fit my very very specific needs, even calling other locations to have them held or brought to where I was.They helped me size my super wide, super hard-to-fit feet, and were unflinching even in the face of my work boots being stanky as heck.I felt very welcomed, very listened to, and almost wanted to apologize myself after all of the hoops that the staff, Katy especially, went through to help me find the exact pair of shoes that would replace my puppy-eaten walkers.If you want great options, and staff that actually cares about making sure you get something that fits really well and works with what you need, this is a phenomenal place to stop.
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October 2022 by Tom Farmer
Having lived in Louisville for 20 years, I've been a patron of Ken Combs'. John's is easily an equal to that reputation. Great staff of young runners ready and willing to help. Very knowledgeable and polite. Excellent selection of high quality footwear and accessories.
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September 2022 by William Burton
Don’t ever spend your money here. This is a profit only based business. They don’t actually care about your feet. Making the sale in wrong sizes to get them out the door is what they care about. You know who you are and why I’m posting this review. Shame on you all. What goes around come around.
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July 2022 by B T
Very friendly and helpful staff. They'll make sure you get the right shoe for your needs.
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April 2022 by Daniel Errico
I love John's Run/Walk Shop. They have great shoe options and knowledgeable staff who are always willing to help.
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February 2022 by John Ward
They were quick, friendly, and knowledgeable. The shoes I bought there may be the most comfortable pair I've ever had to workout in.
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December 2021 by Margie Tate
First time visiting. Fitting was quick and easy. I was able to find shoes and insoles to support my feet. The staffs experience and expertise was exactly what I needed. Two weeks later and my feet feel great. I would recommend visiting.
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October 2021 by Kelly Winshurst
I only had a few minutes to find a new pair of shoes and the young woman working was very helpful and made it happen! She was patient and swift. I also really like the brands carried for both shoes and socks! I will be a repeat customer for sure.
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October 2021 by Lee Ann Nevitt
Michelle was great! I got some very comfy shoes. And on sale always a bonus! Highly recommend.
