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June 2024 by Marcel Kern
It seems Google does not show responses to reviews, so I am responding this way.
To the Greenhouse review:
We try to do the best job in hiring and training our employees to be polite, courteous, knowledgeable and respectful to our customers and their property. This was an unfortunate situation that we took care of quickly, and made sure we finished the job and that she was satisfied with her new closet. It wasn't until we tried to collect the remaining 10 percent due, that the customer decided to post a negative review. We felt since the job was completed to her satisfaction and she refused to pay that we had no choice but to put a lien against her property, since many months had gone by.
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May 2024 by Andrea Greathouse
I would NEVER use them ever again. The company sent a drunk employee out to install our closets. He fell down our stairs and my contractor's guys had to catch him and ask him to leave the property. You could smell the liquor on his breath. It was the most unprofessional thing I have seen and a complete liability hazard.
The company was completely uncooperative and still charged me full price and did nothing to compensate or apologize. When I tried to speak with Tony over the phone and tell him how upset I was, he argued with me, threatened to place liens against our property if we didn't pay the remaining 10% and hung the phone up on me. I have never been treated with such disrespect as a customer. DO NOT use them.
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April 2024 by Jane Grise
I purchased and had installed shades and a closet system. Everyone was wonderful! Easy process. Installers were quick and competent. They also cleaned up their mess. Love my new shades and closet. They are beautiful.
