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August 2024 by David Shaw
Connie was terrific and informative. Gave us great information and made it a great experience
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August 2024 by George Butros - 2
I am really disappointed with the way of their customer service after I waited 2.5 months ( order day 6/1/24 ) for my chair to come in which was suppose to be Aug 14th Frances Hall called me & said it is far for the day to be deliver on 9/13/24 I said why but she didn’t know so she asked me which morning or afternoon I said early morning I thought she will give me a 2H window but she said they will send me an email a day before delivery date to let me know when they r coming I asked if she can put an early morning request then I can take off from work because I can’t take 1/2 day for delivery but no she was so careless I said I can’t & then she said she can’t I asked for my money back & she said yes she will do the refund. I never saw that way of customer service she didn’t even bother to ask or do anything.
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August 2024 by John Hooker
Connie and Anna were excellent. Their honesty and expertise were extremely valuable as I am buying furniture for my first home. It was a great experience and I'll be going back.
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July 2024 by RI Karr
Terry Beckwit provided excellent customer service! He is very knowledgeable, professional he asked questions, gave us choices and was friendly. We chose Haverty for the quality of furniture and as always they delivered quality and great customer service!
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July 2024 by Truemon Barger
Everything was quick and seamless. We knew what we wanted and Connie and Ana helped us get there.
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June 2024 by Sherrie Emerson
Wonderful place and beautiful furniture and accessories
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June 2024 by teresa spradlin
Our sales person Connie Kincaid was awesome!!! We found the perfect living room suite
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May 2024 by Sherri Johnson
Mark at your Hamburg store is always helpful and full of great information. He is patient and never pushy. Love the quality of the furniture.
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May 2024 by Richard Mullens
Havertys Furniture conveniently located in Lexington, Kentucky is amazing. From the moment that you walk in door to the time that you leave (and beyond) everyone makes you feel welcome and appreciated. Our sales consultant - Dave Fosburgh is an excellent salesman. He even came in early to continue our excellent experience with this location. He truly went above and beyond. The entire team at this location works well together. We want to thank Dave and Fran for working with us. We highly recommend this location.
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May 2024 by Denise Cunningham
Shopped from home. Great customer service.
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May 2024 by Joan Lucas
Mary Kate Davis was wonderful. She was so patient and helped us put together the perfect leather sectional to fit our space!!
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May 2024 by Mark Spencer
Mary Kate made buying a chair an enjoyably experience at Havertys’. She is patient and guided us around the store until my wife found the perfect chair for doing her cross stitch.
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May 2024 by Cierra Phipps
The service we received while in store was exceptional! Our sales associate went above and beyond to ensure we were satisfied with our purchase. We have been to quite a few stores in the area, and Havertys’ service has been unmatched.
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March 2024 by Katherine Woods
Our Sales Consultant, Mark has been fantastic. He has ensured we have had everything we need and has gone above and beyond to deliver the highest quality of service. We highly recommend working with Mark.
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March 2024 by Jacqueline Casey
Regina was so nice and put in the extra time and work. She was knowledgeable and answered all of our questions without making us feel like a burden. She is wonderful and we would definitely work with her again!