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February 2024 by Jane Bohm
Check in OK, but coffee cold. Narrow parking backaround. Noisy heater, so didn't use it during night. Breakfast tepid,and coffee still not hot. Expected more of a Hilton for the price.
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February 2024 by Makenzi Brown
Although we did not actually stay at this hotel, I can’t say enough about how kind and accommodating this hotel and its staff were. My boyfriend and I ran into some car trouble as our car died as we were exiting off the highway. The employees at Hampton Inn pulled out 3 extension cords, and ran them from inside the hotel to our car outside so we could use our mobile charger to get us enough battery life to make it to the next closest super charger. They went above and beyond to help us out, and we weren’t even guests! If you’re looking for a place that goes above and beyond to accommodate its guests I’d say this is the place! ??
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December 2023 by Toni Freund
The staff was wonderful! They went above and beyond to make sure we had everything we needed and then some. Staff was very thoughtful and attentive to our needs. Thanks for everything Ms Morgan! If we are ever through Lexington again we will definitely stay here! Happy Holidays to each of the staff!Rooms: They were very quiet, and gave us a good location for our pets, with quick access to the outside.
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December 2023 by Nate Drew
that front desk guy Ray was a gift from God. Checked me into my room and got this tired old soul into bed. He Made sure that my room was in a quiet spot. Totally forgot about asking if I needed a wake up call and believe it or not the phone was going off exactly at 6:45 when it was time for me to begin my day of work
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December 2023 by Elle Elle
Staff was super friendly! The pool was perfect temperature and the rooms were amazingly clean. Super happy with our stay!
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October 2023 by Jeffry Greenwood
This is the most expensive Hampton Inn I have ever stayed at, but it was worth the money. Originally, we were going to stay across the street at the Motel 6. There were homeless people on that side of the street and camping out on the side of that building. However, this Hampton Inn was very clean, the people were nice and it felt very safe at this location. There are several places to eat and shop nearby. I would stay here again.Nearby activities: You have Walmart, Hobby Lobby and Lowe's nearby. Those are some of the larger stores. Lots of restaurant options to choose from including Sonny's BBQ and Cracker Barrell.
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October 2023 by Saga Anserum
Room was fine. Service ok. Two stars deducted for absolutely no WiFi in the room (410). One star deducted for moldy bread at breakfast and the toaster burning my bread.Food & drinks: Moldy bread. Issue with toaster. Good apples.
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October 2023 by Charlie Stobaugh
The staff is very friendly , and the breakfast was very good. The hotel was kept clean including our room. It could use some more updates/renovations. I feel our bathroom was redone but the room not so much. My only complaint is the towels for the bathrooms were older and not as soft as they should be, and the location is a little rough. Overall a good stay!
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October 2023 by Natalie Coleman
Let me start off by saying the front desk ladies were amazing. Super friendly and kind! This is the worse experience I’ve ever had with Hilton hotels. I had my little girl with me as a special treat to stay at a “nice” hotel. Several people woke us up at 1 am and they were up all night long using the f word outside of our room and cussing up a storm. I was afraid to call the front desk because I figured they would know it was me. I had to secure my door with a towel because someone tried to get in our room! When we left our room at 7 am and entered our 2nd floor hallway to leave it reaked of marijuana. I thought it was a no smoking facility! Also I’m so angry my child smelled that! I will never ever spend another dime at Hampton inn or any other Hilton hotel.Rooms: Old.Safety: Old locks and didn’t feel safe at all
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October 2023 by Jennifer Fodor
Staying here for a youth trip to the Ark. Rooms are great and breakfast was delicious. The kids loved the pool ?. Ginger at the front desk and everyone working here are fantastic!! Thank y’all for an awesome
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October 2023 by Jason Rop
New, clean, shiny... Hampton Inns are usually our choice. But once you get acclimated it shows they really wanted to cut costs here. 6oz coffee cups in the lobby? I don't have 3 hands to carry coffee to my table or my car. The water-saver showerhead saves more water than it give you. I don't recall ever having trouble getting wet in the shower before! And not much variety in the way of breakfast. Come on guys, don't start cutting corners.
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October 2023 by Mike McLaughlin
Fantastic hotel. The number one reason I'll come back is because of Ginger at the front desk. She's a wonderful person who understands customer service and what it takes to make your stay comfortable.
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August 2023 by JN1025
I don’t understand how my experience could be so different from all the rest. Our stay was terrible.We were in room 125. It was old, dirty, cobwebs in the bathroom corners, smelled disgusting of a wet dog, the beds were creaky and squeaked when you turned over. It smelled so bad I couldn’t stay in the room to work before checkout. I asked to move rooms but the person at the front desk said there were no better rooms available.I complained to the front desk again at check out and he said I would get some free HH points. Wow.After a long drive on i75 I expected way better from the Hampton InnRooms: Disgusting, old and smelled of dirty wet dog (room 125)
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August 2023 by Joe Causey
We really enjoyed this facility. It was clean. It was nice. We had the pool all to ourselves. It was the middle of the week so it was to be expected. Anyway, beautiful time, I like the halfway point. I don't see why I won't use them again.And the staff was very enjoyable. Everybody was nice from checking in to check out.
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July 2023 by Janet D Kennedy
We stayed overnight on a trip from Ontario to Atlanta.We had a room with 2 queen beds and they were comfortable and had enough pillows. The tv was a good size and located to be easily viewed from either bed. I liked the pictures of horses (suitable for Lexington).Not having travelled since before the Covid-19 pandemic, I was pleasantly surprised to find that there were lots of power outlets easily accessible as well as USB charging ports. Very convenient.The breakfast was ok but the waffle mix was nearly gone by 9am and there was no black tea available until I asked for some and then the person brought out the box that was used to stock the tea...ridiculous to have a box that has mostly mint and green tea (of which there were many packets, showing that many people preferred the black tea offerings - Earl Grey or English Breakfast).
