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June 2024 by Helen Crook
Great people just over priced items and stuff missing out of the packages and stuff out of there spot and not in the right area and items that go together are separated and priced individually when that feels like they do that to get one over on someone...
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May 2024 by elle bee
Always clean with a great selection. Friendly helpful folks here, specifically Pam, I was here today and she was helpful, friendly, fast and cool under pressure despite having a long line. A super employee for sure!
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April 2024 by Elizabeth Noonan-Thacker
This used to be my favorite Goodwill.. now they only sell literal trash for ridiculous prices :( I know it's Goodwill as a company's fault for these changes but it's just so disappointing.
RIP best Goodwill in Lex.
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April 2024 by Richard Smith
Totally a cash-grab nowadays. I'm tired of overpaying for donated goods. These people have no soul
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April 2024 by Kathy Graeter
Goodwill is a joke! If your low income you can't afford to shop at goodwill, they get everything for free and charge top dollar for everything they sell! I've seen dollar tree items there that sell for a dollar marked 2.99 and up! We all need to boycott goodwill!
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March 2024 by T M
Dirty, cluttered and totally declined with change of staff. Do not recommend this store.
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February 2024 by Caitlyn S
You would think grown men would know better than to talk negatively about what a customer is wearing at their place of work. They shouldn't be doing it at all, especially with the customer within earshot. I've been a few times but will probably not be returning.
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February 2024 by Greg Bolin
Love this place
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January 2024 by Kimberly K.
Goodwill, a seemingly charitable organization, has long enjoyed a positive reputation in the public eye. However, behind its benevolent façade lies a corrupt non-profit empire that shamelessly exploits both its customers and its supposed mission of helping those in need. In this expose, we will uncover the truth about Goodwill, revealing its exploitative practices and exorbitant pricing that leave consumers feeling deceived and marginalized. Profiteering Under the Guise of Philanthropy: Goodwill Industries presents itself as a selfless organization working to provide employment opportunities for the disadvantaged. Yet, buried beneath the surface are their extravagant salaries for top executives and clunky bureaucracy. In 2019 alone, Goodwill International's President and CEO received an astronomical salary of over $700,000, while regional executives raked in six-figure salaries. This raises serious questions about the organization's priorities and just how much they truly care about their mission. 1. Predatory Pricing: Goodwill's prices have spiraled out of control, leaving many customers shocked and feeling exploited. Despite positioning itself as a low-cost option for essentials, Goodwill's pricing model has become increasingly unaffordable for the very people it claims to serve. The organization has abandoned its original purpose, shamelessly raising prices at an alarming rate. Basic items, often hidden among piles of junk, are now outrageously overpriced, making it difficult for those on a tight budget to find affordable goods. 2. Unfair Bargain Stealing from the Needy: Donations are meant to be a charitable act, with the intention of helping those less fortunate. However, Goodwill has perfected the art of cherry-picking the most valuable items from donated goods, leaving the lower-quality items for sale in their stores. This unscrupulous practice ensures that Goodwill maximizes their profit margins on valuable donations, essentially stealing from the generous donors who want their belongings to be used for a noble cause. 3. Questionable Employment Practices: Despite promoting job opportunities for disadvantaged individuals, Goodwill has faced numerous accusations of mistreatment of employees. Many former employees have shared tales of oppressive working conditions, low wages, and a lack of job security. This begs the question: how can an organization that claims to empower others provide such a hostile work environment for its own staff? Conclusion: Goodwill's carefully constructed image as a charity helping those in need crumbles under scrutiny. Its exorbitant pricing, predatory practices, exploitation of employees, and dishonest approach to donations reveal a troubling truth: Goodwill is nothing more than a corrupt non-profit empire. Consumers must not be deceived by its seemingly noble intentions; instead, they should consider supporting more transparent and genuinely philanthropic organizations.
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January 2024 by Mr Pitts
Been shopping here for years and the one time I ask for help cause a whole box of phone cases are priced higher by good will than the original price. I was told they didn't know why and they would reprice it 5 days from now. Not now but in 5 days. They're rude and don't care about their customers.
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October 2023 by Angela Pennington
This is the best Goodwill of all the locations & I've been going there for over 30 years. They have a great selection & a friendly staff!
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August 2023 by Wesley
Cashier was cussing and could be heard across the store. She was explaining to someone how most of the customers are annoying and she doesn't want to be there. I would expect better for a store that runs off of selling overpriced donations.8/19 2-3pm
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August 2023 by Pretty Istbitchalive
Small selection and rude staff. Next
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June 2023 by Scott Ford (Scott Exploring)
Of all the Goodwill in town, this is the smallest and really does not have much worth looking at. Used to buy and sell online before 2020 and I visited this location the least of all of the locations
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January 2023 by cheryl Adelmeyer
What a disorganized mess. 3 cart left out to put stuff away. Frames are packed in so tight you can’t move them. Overflowing with clothes and could use a bigger building.
