Ferguson Bath, Kitchen & Lighting Gallery offers an exceptional shopping experience for homeowners and design enthusiasts alike. With an unparalleled selection of renowned brand-name products, the company caters to a wide range of needs, whether you're embarking on a full-scale renovation or simply seeking to upgrade a single room. Customers can visit the company's showrooms to interact with products firsthand and receive personalized, expert guidance from the knowledgeable staff. For those who prefer the convenience of online shopping, Ferguson's digital tools make it easy to plan and execute your next project, with customer service representatives available seven days a week to assist with any questions or concerns. Despite a few isolated incidents, such as the delivery of a defective faucet, the company has demonstrated a commitment to resolving issues and ensuring customer satisfaction. One reviewer, for example, had an initial negative experience with the extended warranty but was ultimately able to find a fair resolution through the attentive efforts of a staff member named Tim. Overall, Ferguson Bath, Kitchen & Lighting Gallery is praised for its beautiful showrooms, extensive product selection, and exceptional customer service, with one customer even noting the company's ability to save them time and money during a challenging home-building process.
This company has superior merchandise and personnel. I had a wonderful helper in Kennedy Chaney who listened to my needs and advised me well!
March 2024
Very friendly staff. Took our sister to find a shower head that would be easier for her to use. They were very helpful and we found exactly what she needed.
January 2024
Beautiful Showroom with a knowledgeable team is salespeople.
