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March 2024 by Brii Grimm
Went to buy a dog bed. I can’t believe I ever brought my dog here to use washing services!!!After looking at 3 different dog beds, all covered in rodent droppings… I was disgusted at all the poop in what seemed to be every bed! I am disappointed as I genuinely liked bringing my dog here to be washed. I will never again bring him here or purchase anything from here! Biohazard for sure!
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January 2024 by Hannah Campbell
This place has everything you could need for your furry friend... But they've been recently selling rats labeled as "Blue Russians" that are literally variegated/hooded black rats (which look absolutely nothing alike). Not only are they falsely advertising the type of rat, but this means the rats are nearly TWICE as expensive.
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January 2024 by Barrett Block
I came in recently to grab some dog food, treats, etc. the tall skinny man who I believe was a manager was fantastic when showing me around the store giving a wonderful walkthrough, i was impressed with how well kept the store was.I would also like to thank the pink hair'd woman who greeted me and proceeded to share some of her dogs favorite goodies!! Everyone in the store I came into contact with were very helpful, and all had high spirits!! I'm in disbelief at the previous reviews and have to say, I think they may be referencing a different location.10/10 experience, Franklin loved his treats she recommended, i enjoyed shopping around the store. Safe to say we are leaving petsmart in the past, thank you all for your outstanding customer service! - Barrett Block
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January 2024 by Ricky Ovington
The sales associates are not knowledgeable about products that are being sold. They act very childish and more interested in playing with one another than helping customers. Worst of all the assistant manager is extremely unpleasant. I will drive the extra six miles out of my way before return ever again. This place has really gone down hill.
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December 2023 by Ian Cowen
I would like to give them a good review, but due to the assistance manager was so awful I just can not. How there kind be so many good people there and him to be employed, especially as management is shocking. Will not be back because of him and will recommend no one go there due to him and his actions. Sorry to the rest of you. Upper management should know and do better.
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November 2023 by Keyhna Lyons
The tall thin guy who said he’s the assistant manager is in need of training and learn basic people skills. Very rude!
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October 2023 by Benjamin Parsley Jr
Showed up to use the self wash at 720pm, walked my dog in the grass outside to make sure we used the bathroom first, and the guy at the front counter was busy when we walked in. At 731 I asked if a self wash is available when he said they close at 730. NOWHERE can I find that time online or in the store. Only by his word of mouth. The front desk employee was rude and inconsiderate. He didn't even offer other times or to put me on the schedule tomorrow, and before I was out the door, was on his phone.
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September 2023 by Tim and Jenny Malcolm
My Aunt Lynn Lindsey recommended this pet store and I was pleased with the size wash bays for my lab but what I thought was really cool was the walk in shower stall and a nice elderly greyhound was using it next door. This makes dog mom lives so much easier Thank you,#1BadAmbo
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July 2023 by Melissa Stevens
Great experience! Amazing the difference in stores. Went to the feeders in my town trying to find a few fish. No one was interested in talking to me much less helping me find some specific fish. This location was quick to help. Everyone I have interacted with over the last week at this store has been amazing. They all clearly love animals and their jobs. The customer experience has been great and I will continue to do business at this location. Thanks
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July 2023 by Josh Mullins
Wonderful and friendly staff. Very professional and helpful. They always ensure I have everything I need or they get it for me. This store sets the standard for what pet stores should be.
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July 2023 by Ann Garrison
The pet wash is supposed to be open until 8pm. I went at 7:45. The staff closed it at 7:30. It was closed early clearly for the convenience of the employee. Horrible customer service. I will not be back. I hope the owner of the store reads this review.
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June 2023 by Richard Smith
Super friendly staff with an awesome store kitty! I got my kitten some CBD here for when she became a queen and we had to wait for surgery. Great place with a wide variety of fish and exotic pets and birds. Dog grooming is popular here.
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May 2023 by Anasela kremepie
Great place to go for food for your reptiles, dogs, cats, anything really. They have live bugs. Crickets, worms, dubia roaches.. all the good stuff at a decent price and close to my complex. They usually get their live feed in on Thursdays (the staff lady said before, if hasn't changed) sometimes they are out, so don't come here if you're far and haven't called first.The staff is also very friendly and I prefer to go here over the big pet stores and stuff cuz I was getting pet smarts hornworms and they were already dead. Heck naw lol.The last batch I got of crickets were soooooo loud too. Maybe that means they're healther haha idk. Must've been a happy bunch. :pEither way, great place with a pretty decent selection. :)
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May 2023 by David Beamer
Dear Feeders Pet Supply,I am writing to express my disappointment and frustration with your grooming services. My family and I have two standard poodles that we had scheduled appointments for grooming services at your store. Unfortunately, we experienced two consecutive cancellations on the day of the appointment, causing a great inconvenience for us and our pets.The first cancellation occurred yesterday, when we brought our poodle Ahri in for her appointment. During the appointment, Ahri seemed fearful and uncomfortable with the groomer. My wife, who was with me, also noted that the groomer seemed to be acting in a discriminatory manner towards us. Shortly after the appointment, we received a cancellation notice from your store, without any prior warning or explanation.We decided to give your store a second chance and scheduled appointments for both of our standard poodles today. However, we were again informed of cancellations on the actual day of the appointments. This caused significant inconvenience and frustration for our family, as we had made arrangements to ensure that our pets could be groomed on these days.I am extremely disappointed with the lack of professionalism and respect for our time that we have experienced from your store. We have been inconvenienced twice and have had to find alternative arrangements for our pets' grooming needs. I also cannot ignore the discriminatory behavior that we observed during Ahri's appointment.We will be taking our business elsewhere and would appreciate if you could find groomers that are more reliable and respectful of their clients' time. We also ask that you address any potential discriminatory behavior and ensure that all of your employees are trained to treat all customers with respect and dignity.
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April 2023 by Jess Carambola
I have two very different reviews for this store. The first would be zero stars when the manager is in the store. She is always scattered—when you can even find her— and the staff always seems SO stressed out when she is there. The second would be five stars when Robert is working. You’ll notice I know his name.. that is because there has not been one single time I have been in the store when he is working that he has not come up and spoken to me to make sure I’m finding everything okay. The staff is always more relaxed when he is working as well, laughing while they work and seem to really enjoy working with him. The store is also so much cleaner and better organized now, too, and I really appreciate the small pets area being more than just a few items like most other pet stores.
