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August 2024 by Tim Beasley
Customer service was great
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July 2024 by Adrian Kesten
Absolutely worthless troglodyte of a business. If you work here please be aware that unemployment would be a more respectable choice. Do better at delivering packages at the correct address
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July 2024 by Luffy4evaSunny _
“We tried to deliver” Status false.
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June 2024 by Paul Snyder
This FedEx ship center is great. It stays open until 8:15pm weekdays and the staff are super friendly and helpful.
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June 2024 by alvaro hidalgo
i went to this FedEx location on saturday 6/15/2024 and i was treated unrespectfully. i was returning a package of a vendor that was in two different boxes and the fedex representative took only one box and told me to go and contact the vendor to get another label for the other box. I asked the fedex representative to give me back the the box so i can reach out the vendor to give me the two labels for the two boxes and the representative refuse to return to me the box because he already check in and the box was still in the register area. the FedEx representative told me to leave the store because he was about to closed. i will submit a claim through fedex as well because this is not the correct way to treat customers.
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June 2024 by SR
Great for packages
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May 2024 by Mohammad J. Shamim
The guy was nice. Four packages totalled around 200 pounds cost us 1500 dollars.
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May 2024 by Jeff Martin
Imported a product for a customer from Norway, had it shipped to my shop which ups finds every time as well as other fedex drivers. This driver claims they could not find my shop cameras show there was no fedex truck to drive by. Immediately after I got the text that said they couldn't find my shop I redirected it to a local fedex pickup location. Today they "tried" to deliver to my shop again after I had a customer service rep ask were my shop was so I told him how to get here and mentioned that it should have been redirected. 10 minutes after that call I got a text saying they would try again next business day. I call the number back and I get told that I'll have to drive 45 miles to the fedex depot and pick it up between 630 and 8pm. Which is to late to finish the product and get it shipped to my customer to meet a deadline. I will now have to refund my customer their purchase price and eat the cost of a 270$ product that I had shipped express from Norway. This is why I ship UPS on all my products. Stay away from fedex you might end up 1000$ in the hole
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March 2024 by Nancy Monroe
Very helpful with getting boxes inside seenis packaging back up
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March 2024 by lovelyloser
said no one was home and they left a notice- they were delivering to a front office which had authorized people to sign for it inside and left no notice. i called to see if i could come pick it up from the fedex office and argued on the phone w a robot who couldnt understand my tracking number, and wouldnt let me talk to a human unless she had my tracking number. it hung up on me after i asked for a human a third time. if u live in kentucky you are better off paying extra to have your things delivered by DHL.
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February 2024 by Samanta Sharmin
Said attempted delivery but never did
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February 2024 by Sally Siebert
Left pkg. at mailbox - AGAIN, 2 days in a row - 600’ from my house!!!What is wrong with you?
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January 2024 by Cynthia Watt
Nice friendly great customer service. Clean building
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December 2023 by Heather Anacleto
Left a note saying attempted delivery and no one was home but I've been home all day. No one attempted to ring the doorbell!
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December 2023 by moose gronholm
It was fun.! The lady who worked there was really nice, deserves a raise, and was extremely helpful
