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April 2024 by Alyssa Davis
Didn't go in order in the drive-thru, and it was close to closing time. Google didn't have the correct hours for establishment, so I requested it be edited. The food was okay. Pizza had to have been sitting and/or not freshly cooked or not properly cooked. Tomatoes in salad some were old, I asked for no bacon, but there was bacon. Boneless wings I ordered were very lightly sauced and the breadsticks weren't what I was hoping for, not like over had before.
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March 2024 by Karen Ricci
Ordered club hoagie was terrible must of changed bread very cheap bread comes toasted but bread was falling apart was nasty will not order another ever. The bread was horrible for a club!
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March 2024 by Hannah Miller
Food here is great, can’t go wrong with pasta. What I really wanted to leave a review over is the manager of this particular Fazolis. I’ve been to this location numerous times and the manager is ALWAYS working hard, friendly, and accommodating. You can tell he cares a lot about his store and takes pride in it, which can be rare in the restaurant industry. I genuinely don’t think I’ve been here without seeing him before- he is always cleaning the lobby, taking orders, or keeping things tidy in general. He’s quick to offer anything extra like boxes to go and checks in throughout your visit. He’s always very kind to guests, especially seniors. Just wanted to pop on to say these things don’t go unnoticed & to keep it up! (:
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March 2024 by william burgher
Great lunch deal very nice
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February 2024 by Tim Courtney
Food was really good. I was the only customer there at the time. Once seated and eating, I never once was asked if I wanted additional breadsticks. There were 3 male employees, including the cook, all on their phones the entire time. The mngr was a female eating in the dining room as well and seen them all on their phones and never said anything to them except bragging on her dance moves as she danced thru the dining room after she ate. No one ever acknowledged I was there after I ordered. They need to do better. Because of the poor customer service, I wouldn't visit this location again.
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December 2023 by Sasha Burch
Waited in line for 20 minutes with only 2 cars infront of me until I finally left .
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December 2023 by Kaylyn Riddle
Breadsticks stale, bathrooms literally had feces everywhere, employees rude and slammed our food down on the table. Will never be back here.
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December 2023 by K.young
I can’t rate the food because I didn’t get any. I also didn’t get to order. There were 2 cars in the drive thru and I waited 15 minutes to order and never even maid it to the mic. Unbelievable.
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December 2023 by Skip Horine
Supposed to be open till 10pm. Got here at 9:30 after driving across town to get here . . . doors locked.
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December 2023 by joyce Johnson
Food was warmBread sticks were goodFettuccine was
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December 2023 by charlotte
Ordered Fettuccine Alfredo, and it was pretty much a bowl of dry pasta. I usually ask for extra sauce because I think this is normal for these restaurants. This was the first time at this location, and I had hope for the best. Also had the cheese ravioli and they were really good. Right amount of sauce. Would definitely go back for those.
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December 2023 by Austin King
I went to the Nicholasville road location, we had an employee named Betty take care of us. She is the most genuine/kindhearted person I have ever met. She deserves a promotion asap.
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November 2023 by Virginia Sea
Wonderful food, service and employees!
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November 2023 by Amanda Lee
The food was delicious, but I was disappointed when an employee ignored a customer mentioning that the lobby sweet tea didn't taste right. Was told they "thought" it had a lemon flavor, which is why it tasted "sour" then proceeded to tell the customer they'd talk to their manager(NO ONE CHECKED IT)... No, sorry, but normal restaurants don't add lemon to sweet tea without it labeled... speaking of, where were the "created" labels for the tea? Don't drink their tea people. It's BAD.
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October 2023 by Steven McHugh
We stopped on the way home from our trip Gatlinburg and had the best meal!! Great service and we love love love our Fazoli stops when taking trips!! It's a great feeling to have a place your family can look forward to time and time again!!