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September 2023 by Terry Heinisch
Needed a repair on a printer that no one else would do. Michael did the job in about 20 minutes and I was on my way! Excellent service!
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July 2023 by Phavahg
They've always been able to fix my printers in a day or two. I believe they are very reasonably priced.
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January 2023 by Gabe L.
Most unprofessional Vice President/company I've ever seen. Don't waste your time or money with these people, just buy a new product.
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December 2022 by JAY W. Blair Blair
Always great service from Mike.
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January 2022 by Elizabeth Lamb
Very helpful staff
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February 2020 by Scott Rich
Absolutely horrible!
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November 2019 by sheena b
Called and had a service person on site within an hour. Problem fixed and back to business! Would recommend to everyone!
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August 2019 by Jordan McCoy
I assumed there would be no charge since they couldn't fix my printer. When I asked about the charge he got frustrated and said I'm not going to argue with you and rolled my printer out to my vehicle. I would've gladly paid the $35 fee if explained properly. I seen no reason for him to get upset therefore I do not recommend.
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May 2019 by unknown unknown
Called and had a service person on site within an hour. Problem fixed and back to business! Would recommend to everyone!
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September 2017 by Patrick Butcher
Great Service ! Response time was johnny on the spot. I would highly recommend.
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September 2017 by John Young
Great experience and friendly folks. Would definitely recommend to anyone around.
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August 2016 by Laura W.
I dropped my projector off last Tues to have it looked at and fixed. I called back a few days later and again this afternoon ( a week later) and still no one had looked at it. The guy said he would look at it and call me back. He called about 5 mins later and said it looked fine, he couldn't see anything wrong with it. I explained to him that when I had it hooked to VCR (to watch movie) I could hear the audio of the movie but no picture was there. He said there was a picture on it as he looked at it. I inquired as to whether he had it hooked to a computer, or VCR and he said no as they don't have the ability or equipment to do that. Huh? How can they diagnose a problem and fix it if they can't hook it up to see what could be wrong? Very disappointed with the poor customer service and lack of knowledge to get it fixed. I will not be recommending this company.
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July 2016 by Theodore H.
I have been using EBM for years and they've always done a great job for my company. There tech support is always very helpful.
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January 2016 by Sarah B.
Not impressed. The guy who showed up looked and smelled stoned, I think his name was Josh. He broke a piece on my machine and super glued it back together. He wasn't able to fix my original problem instead he caused more. Instead of fixing my machine he tried to sell me a new one and still charged me for the call. I will NOT use this company again. Commonwealth Printing will get my business from now on. I would not recommend this company. I only gave them one star because there isn't an option for no stars.
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November 2015 by Megan Fields
EBM has a very friendly, knowledgeable service staff. Their response time is fast and they work quickly to resolve the problem.
