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August 2024 by Karl Karkaria
Catarina is solid. The whole team is good. These are guys you want for a straightforward, fair and easy trade/purchase experience.
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August 2024 by Bill Ford
Poor service.
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August 2024 by Aliyah Wagers
Very professional and always so nice. Best customer service around.
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August 2024 by Austin Curran
Officially been over a month of waiting to hear about any progress with my vehicle. They texted me back telling me to come and get it after letting me wait this long wasting my time and money. All information was made available at drop off. when they found out it wasn't going to be a simple fix they wasted my time until they found a reason to back out of diagnosing or repairing my vehicle. I'll be picking it up after over a month with them having not even looked at it.
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August 2024 by Brian Disney
Ben, Eric and Jullian did an excellent job. The process went quickly and smoothly. Love the new Envision!
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August 2024 by Smaran Bhaktawara
Wonderful team who shows great customer service. They are very accommodating and I have never had a bad experience here. I think customer service makes or breaks a business and they guys are wonderful. I am definitely going to be a long time customer here.
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August 2024 by Julie Burkwalt
The only gripe I have is the construction around the service department
Otherwise it was great the people r all friendly and helpful
Thanks for a great visit.
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August 2024 by Gissella Prudoth
Very friendly and professional, excellent work and fast, I really have no complaints, congratulations Buick GMC Team
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August 2024 by John Bryant
I wish I could give ten stars!!!! Fantastic and timely service, thank you for doing exactly what you said you would for the price you quoted!!!
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August 2024 by Karen Lyons
My buick had tire rotation and oil change, I couldn't find new service area and was late after driving around the mall. When I finally got to it I was greeted by David Collins team aide who was absolutely fabulous. David was efficient, helpful and so very great. I needed advice and he gave me the best! As it was pouring rain when I left, the young man ran out in rain and brought my car to exit, I hope to get David Collins on my next visit! He and his team are awesome!
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August 2024 by Steven Wainright
It was very accommodating and quick.
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August 2024 by Jeff Cheak
Horrible experience, horrible work done on my SUV’s warranty work.. wouldnt recommend them for anything
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August 2024 by Sam
David and Kaci were both very helpful. David kept me updated on the progress of my vehicle servicing. The waiting room was temperature comfortable. This is a very efficient dealership with friendly and knowledgeable staff. They always provided excellent customer service.
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August 2024 by Arnold Tuttle
The water pump went out, it was fixed in a professional manner. The service group were very helpful and done a wonderful job, answering all my questions in a timely manner. Thanks to all who were involved in helping me get my vehicle repaired, can’t say enough about Don Franklin and all the professionals who helped with my vehicle. Thank you
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August 2024 by Gary VanDyke
Don Franklin GMC is one of the most courteous auto dealers I’ve had the pleasure to deal with, and will not hesitate to return again in the future!
