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February 2024 by Darrell P.
Below is my written review . I suggest strongly that you do not patronize this Cvs pharmacy, store # 4269 , 3097 Todds Rd Lexington KY. It would give it a zero star rating and if possible a negative star rating.
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January 2024 by Connie Brown
Waited in line at drive thru for over 10 minutes while they filled a problem prescription in front of me. Terrible customer service.
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November 2023 by Laura Vennes
I had used CVS for several years and not had any problems until this one pharmacist Sarah Pior was so rude and liked to hang up on me in mid conversation. I complained but all that was stated was that there is a shortage of staff. My insurance covers more if I use CVS but I switched all my meds to Walgreens. I would rather pay more and be treated with respect. Once I contacted Walgreens on Pink Pigeon they had all my medicines transferred over within hours. The next day I picked all my medicines up and the staff at Walgreens were all so friendly. I told them about my horrific experience at CVS and they were appalled. I just hope you know how much business you are losing all due to an employee that obviously has rage issues.
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August 2023 by maggie middleton
I have an issue with this pharmacy every. single. time. I pick up a prescription. And when I share an issue to get it resolved (because there ALWAYS) is, they are very rude to me. There is one tech there who has been incredibly kind- everyone else causes me to leave in tears. I switched to this pharmacy because they are 24 hours, but it’s simply not worth it.
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August 2023 by Ronald Wilson
2 stars because one of the friendliest pharmacists works there. I went to pick up my refills after calling to make sure they would be ready. The automated answering service verified they would be. When I arrived at the drive thru an unfriendly tech told me they put one of my refills up this morning and I would have to come back later. If it weren’t for the pharmacist that works there I’d change pharmacies.
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August 2023 by Charles “Mikey”
Clean, nice, and the employees are nice. And it's open at 3am or 3pm. 24 hours which is awesome.
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July 2023 by Bamabenladen
Clean, nice, and the employees are nice. And it's open at 3am or 3pm. 24 hours which is awesome.
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June 2023 by Douglas Andersen
Open 24 hours. They tell me that during the day, 8 AM is the least crowded time to pick up prescriptions. If you are concerned about safety, there is also a 24-hour drive-through window. The store also stocks liquor and a few basic dairy and baked goods.
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May 2023 by Lulu C
One, this is a 24-hour Pharmacy which is ridiculously convenient. Two, most of the employees I’ve dealt with are above average friendly and helpful…hard to find in this day and age. I’m writing this because the overall bad reviews don’t reflect any of my recent experiences. I would give 5 stars but like every major pharmacy, there’s a bit of waiting on hold and confusion with pricing. That’s so normal now can’t count more than one star.
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May 2023 by Shala
Says 24/7 online and on the paper on the outside door. But, it’s not 24/7… very disappointed driving all the way there and finding that out
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May 2023 by Steve Woja
Never have any medications my wife and child need. They claim almost everything is on backorder with no time frame when they'll have them. Horrible place and they don't act like they care about their customers. Stay as far away from this place as possible.Would give zero stars if possible.
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February 2023 by Deborah Lunsford
Pleasant shopping visit to this CVS location yesterday. The store employees were helpful and friendly.
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January 2023 by Katie Isaacs
Pharmacy employees are very rude. My Dr. put a prescription in on December 15th, I went to pick it up and they said that they were sold out of it. A few weeks later, I called my prescription insurance and was told that the prescription had been filled. How can a prescription be filled if I never got it in the first place? Called CVS to see what was going on and was very rudely told that I had to call my insurance back and have them call the CVS before the prescription could be reversed.
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November 2022 by Sandip Satasia
This is a worst place to go for getting yr Rx. I only go there now in a worst case scenario if i have to. Pharmacy staff is not helpful at all including Pharmacy Manager n they don’t know what they r doing. Never try to help getting yr Rx quick. I never had proper answer from them n always had a bad experience so, i mostly try to avoid the CVS Pharmacy.The retail store employee r very nice ?n helpful but the pharmacy employees sucks?
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October 2022 by Pam Walden
Absolute worst!! Sat in drive thru for 16 minutes while the "window" clerk remained on the telephone with whomever. I've always believed the customer that is "face to face" comes first! I will never give my money/business to this place again! All my future prescriptions will be filled by Walgreens.. or ANY pharmacy other than CVS. They can go to hell, I wil never spend another dime in one of their stores. This is a continuing problem, and I am done with them after today!