The Costco Tire Center in Lexington is noted for its great service and excellent customer service. Customers report getting good quality tires, such as Michelin, at a fair price with benefits like free tire rotations and free nitrogen pumps available for filling tires. The installation service is described as fine, though some feedback mentions organizational issues, such as wait times despite appointments and a preference for prioritizing scheduled customers over walk-ins. The location is considered excellent and convenient, with a large parking space. The broader Costco store is impeccably clean and offers swift service for shopping across many categories including clothes, home goods, electronics, furniture, and food. The food court is popular, featuring items like hot dog combos, cheese pizza, pepperoni pizza, and soft serve sundaes. While the store is often very busy, it remains a favorite for many. Some concerns are noted regarding maintenance at the gas station, such as requests for safety devices, squeegees, and paper towels. Overall, it is viewed as an excellent place to shop and get tires.
Very kind and understanding team. I was driving through Lexington and found a nail in my tire. I stopped in without an appointment (not expecting to get service) but they took the time to help me and check my remaining tires to ensure I was ready for my road trip the next day. Highly recommend.
February 2025
Blew a tire and stopped in to get it replaced. Staff were accommodating and helpful
November 2023
Excellent location, conveniently located in Lexington. We love their food court! Hot dog combos, cheese pizza, pepperoni pizza and soft serve strawberry vanilla twist sundaes are our favorites! Excellent place to shop for clothes, home goods, electronics, furniture, food and just about anything that you would want!
