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January 2024 by faruk ajeti
Respect
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November 2023 by Terry Mitchell
Never know when the one drive thru window is open. I stopped using this location. Don’t know about the staff inside. The drive thru machines always closed or down.
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July 2023 by Jennifer Coakley
It’s sad that I have been with Chase for over 30 years and you walk into a branch and the service is abysmal.Took my 15 yr old in to open an account @430 and they didn’t have time to do it. They literally just lost what would likely have been another life long customer
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March 2023 by Jake
I never had to deal with chase bank before going to this location. This location was so rude and not helpful at all. Not only with my situation but with several other customers that were there. Two customers ahead of me were not satisfied with there service. One mentioned taking his buisness to another bank. An a older gentleman was having a difficult time standing and walking and NO employee offered him a chair or assistance of any kind. They should work on there customer service and alittle kindness can go along way.
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September 2022 by Dwayne Clark
$10.00 charge on a $200.00 to honor their own checks..very bad for small businesses..
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December 2021 by Crane Operator USBC
Good atmosphere! Special mention to agent Thomas! He helped me a lot to open my business account! … very efficient and very nice person! I do recommend !
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November 2021 by Martina Holzhauer
Came in very skeptical as my past experience with Chase was not so good. A young man named Will greeted me right away and helped change my view on Chase Banking. He could see that I was stressed and did everything in his power to make sure I was taken care of even though he had multiple people coming in with appointments. Will was the first banker within Chase that I could speak to and feel like I could trust and for that I’m forever grateful.
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November 2021 by Kendal Enoch
The staff are friendly & helpful - 5 stars for them. BUT the parking lot is atrocious - 1 star. It’s been that way for years. Giant holes & a huge dip in the drive thru area that are hard to avoid & could cause damage to customers vehicles. We all know Chase has the money to fix a couple pot holes & I’m not sure why they haven’t been address after so long.
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August 2021 by Lakeya Martin
They told me they didn’t have time to help me I went to another branch & they did what I needed in 10 minutes
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May 2021 by Penn Edward
What they could not do, as they advised it would take too long, 20 minutes, and they didn’t have time ( it was 1pm) was handled in 40 seconds on the phone with Chase customer service
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May 2021 by Stephanie Mann
Great food!!
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October 2020 by Kyle XY
This branch will waste your time and not answer their phone! Absolutely useless.
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June 2020 by Carrie Somervill
Terrible customer service! Have had multiple problems when I have gone here. They even send my $$ and Drivers License to another person in a different drive thru. Always a long wait. I’m ready to close all my accounts with Chase over their lack of service! Do not go to this branch! I wish they would have kept Leestown branch open and kept those employees. Never had a problem at the Leestown branch. Wish I could figure out how to give them a 0 star rating!
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June 2020 by Carrie S.
Terrible customer service! I went through drive thru once , and the teller send my money and ID to a car in a different lane. That was after I sat in the drive thru for like 25 minutes. I have had multiple problems when I have gone to the Nandino location. I'm ready to close my checking account, two savings accounts, my Chase CC and my Chase mortgage over the terrible service at this location! I have even spoke with the branch manager, she is the worse one. The tellers try to be helpful. The bankers in the cubicles might as well not be there! Someone at corporate needs to make changes here! I called the 1-800# to complain as well. They need to know why they are loosing business! I only wish I could give them a zero star rating.
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August 2019 by lona peachey
Yall do not answer yall calling when someone calling u so what up with that
