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December 2023 by LUCAS Jones
Not enough selection of shoes
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October 2023 by Alex M.
Jordan held back some all white size 13 AF1’s for me the other day. She’s the best. Thank you again Jordan.Alex out
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December 2022 by solid_playz 389
Ummm if y’all don’t close at 9 please change the time on Google! Nobody has has to waste over something so simple as what time you close ?
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September 2022 by Zachary Redmerski
I went to this store in order to purchase a particular pair of shoes. During the checkout process I asked (Jordan F.) if they offered a military discount. She replied “yes” and asked for my military ID. I presented her with my CAC card, she took it and looked it over, then refused to give me my military discount, she believed my service couldn’t be verified…. My eight years of honorable service begs to differ. This location is not military friendly. I encourage all former and active military members to take your business elsewhere.
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August 2022 by P 1
Awesome
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June 2022 by GR1NGA #3898
shoes are fake lol
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April 2022 by PHANT0M FOX
Employees standing behind the counter didn't want to help. I asked multiple times for help and they just stood there talking to one another. To bad I usually tip when shopping for shoes because i know it's aggravating running back and forth multiple time for shoes. So I had to walk backwards and forth to the conter to get shoe size. Definitely won't be back to this location.
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March 2022 by Jerome Williams
This establishment is owned by FOOTLOCKER witch is located right across the hall from Champs.
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January 2022 by Jasmine Cartlidge
Customer service down the drain....
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December 2021 by mike 1
Awesome
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July 2021 by Bree Lara
They did an amazing job helped us quickly he was even training a young man and still did it with great speed and efficiency we appreciate that
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December 2020 by Ronnie Dabney
We went in Champs in Fayette Mall in Lexington KY looking for my daughter a pair of Air Force 1s. The kid that was setting on the shoe display, doing his best Jake Paul look alike. He would not get up to help us, he set just pointing towards the area for us to look. Thats ok I guess Champs are not in the customer service business. Foot Locker and Finish Line was more than willing to stand up and come over to talk and help us find what we needed or something else if they didn't have them in stock. We bought shoes in FL and FL. We will not be coming back to the Lexington KY store and I will never recommend the store to any of the School teams or travel teams the kids play with.
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August 2020 by James Robinson
Nice friendly staff
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June 2020 by Tiffany Pollard
Great selection of shoes
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January 2020 by Colleen Beal
Every sporting store we visited was the same employees on their phones ingnoring customers when you approached them for help it got the impression you were bothering them if i am going to pay 100 for shoes acknowledge my presence
