AutoZone on East New Circle Rd in Lexington, KY, is a trusted retailer of auto parts, offering a wide range of products including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its exceptional customer service and knowledgeable staff. The team, including employees like Tim, AJ, and Chris, is known for being helpful, friendly, and willing to go the extra mile to assist with battery charging, mechanical advice, headlight issues, tool rentals, and warranty exchanges. Many reviewers highlight the staff’s patience and willingness to provide detailed explanations, even calling other stores to find specific parts or information. The store manager, along with other team members, is often commended for their professionalism and dedication, sometimes working in challenging conditions like the heat to help customers. Customers appreciate the trust they place in this location, often choosing it over closer options due to the quality of service received. Whether it’s troubleshooting warning lights, replacing car batteries, or sourcing hard-to-find parts, the team at this AutoZone consistently demonstrates a high level of expertise and customer care, making it a go-to destination for auto needs in Lexington.
We came for a headlight that was giving us issues and Daniel, the manager, was super helpful and probably worked with us close to 30 minutes to help while in the heat too! He solved what turned out to be a mistake on our part and was very polite!
May 2024
Great person helped me with my car problem AC to be exact
April 2024
I had a wonderful experience at this store (1296). Darrell and Triston were very helpful with my car issue. I was explained clearly about my warning light. They are very knowledgeable and professional .I recommend this store for your auto needs.
