“This was our first time to purchase a vehicle from Lexus of Lexington, Kentucky! Ty, Woody and Addie were awesome and made sure that purchasing our vehicle was an awesome experience and it was well worth the 4 hour drive to get there! Ty was our sales person and he went above and beyond helping us find the right vehicle! He is top notch and answered my many texts and phone calls and gave us the best deal for our vehicle! Addie was our technology specialist, and she also went above and beyond and simplified the process for us to learn the technology and all the options on our RX 350h! Woody was our finance person and went above and beyond also to explain everything and wasn’t pushy when he offered us the extended warranty’s! We will most definitely be purchasing our next vehicle there! They even welcomed our dog! This is most definitely the best dealership we have dealt with! Thanks again Ty, Addie and Woody for making the purchase of our vehicle a very pleasant experience! Steve and Angela”
“Love coming here . Charlie is great to talk to and he’s very efficient- multi tasks very well . They guys do great work and are very nice . Price is always goodServices: General repairs & maintenance”
“Tony's vs Dealership
The air shocks went out in our Equus, so we took it to a dealership. One of the service technicians was so rude to my husband when he called a couple of days later to check on the progress that he called later to apologize. After almost a week, they finally quoted repairs at $9,218, then mentioned buying the car from us when we balked at the quote -- oh, hell no. We were forced to pay a $400 "diagnostic fee," even though it was painfully obvious what was wrong as the car was almost dragging on the ground AND we told them what was wrong when we took it there.
We had our car towed from the dealership to Tony's. Tony was very kind and sympathetic and actually helped us source the replacement parts to purchase ourselves and keep the price down -- they were $554. Once the parts came in, Tony had our car repaired in less than a day at a price of $455. No diagnostic fee, no waiting a week, no rudeness, no BS.
So.....dealership = $9,618....Tony's = $1,009. Guess who will have ALL of our car repair business from now on? Guess who we will recommend every time a friend or neighbor needs any type of car work done? I cannot recommend Tony's Automotive Repair strongly enough -- a repair shop you can trust that actually cares about customers.”
“My son called Kelly and asked about tire prices. She was able to help him make an appointment to get the tires replaced. I took his car in and asked for Kelly, she went from there and got everything taken care of. We appreciate her efforts and the way we were treated. Thanks S and S for your help.”
“What a great service! Always got to love a local service who’s knowledgeable and quick with their work. In total, all 4 brake pad changes and resurfacing took roughly an hour and a half and I have no complaints at all with how it drives after the fact. Thank you!”
“i’ve only been here once but the service was amazing and i will be coming back!
i was having issues with my car shaking at fast speeds, went to t1re di5counters and was told my tires were unbalanced. they ended up just selling me new tires and not balancing them despite it being on the invoice (but i thought they did).
still having the problem a month later i wanted to go to a local place. they did an inspection for $60, i left it overnight, and the next morning got a call saying my tires were severely unbalanced (one of them was at 3.5). they balanced my tires free of charge and got me back on the road, problem solved.
the staff is super nice, they have a lot of good deals and perks. i will definitely be going back i love the service and prices here!”
“This is mine and my wife's second experience buying a car here and we could not suggest it more. We have always had fantastic customer service and all of the personnel are super nice. If you go here and need any help just ask for Misty and she will take great care of you!”
“I ALWAYS have a GREAT experience at Tire Discounters! They handle my situation & put me at ease with my issues. Joey Keys & his team are awesome!! Thank u guys for all that you do for me!!”
“I could not recommend this place enough. I first contacted them a few months ago after I got an oil change at Tire Discounters and was told my car needed over $1800 of repairs. I figured I better get a second opinion and I'm sure glad I did. I took my car to Charlie's and they told me my wheel was just off balance. I just need to take my car to a body shop and it should be a quick fix. They did charge me a dime.
Fast forward to last week and I completely took the passenger side mirror off my car. It was dangling and looked to be in bad shape. I went to Charlie's and they did everything they could to fix the car right without charging me extra. They were even able to salvage my old mirror covers and put them on the new mirror, which means the new mirrors didn't have to be painted, which saved my money.
If you are looking for an honest business to repair your car at a great price, this is the place. There are so many times they could have overcharged me (I'm young and know very little about cars) but they always did what was best for me. I could not recommend them enough!”
“I recently purchased my new Honda Prologue, and the service team was once again phenomenal! This is the second vehicle I have had a chance to purchase from this dealership and from start to finish, they provided extraordinary customer service, efficiency, and accommodation.
The team was prompt, professional, and incredibly friendly from the moment I walked through the door. They addressed all my queries with care and precision, making me feel valued and heard. Their efficiency was remarkable, handling everything swiftly without compromising on quality.
What truly stood out to me was the dedication of both the Chris (manager) and Sam (salesperson) from start to finish. Chris took it upon himself to work with my finances and help me to make an informed decision. There is a true genuineness that was displayed from the MANAGER that very few businesses demonstrate. Even watching from afar, he is never afraid to be on the sales floor and help every one who walks through those doors feel spcial. Sam was incredibly informed about the vehicle I was purchasing. Not one question I asked was unable to answered. You would have thought the man built it himself! Both their dedication and kindness made for a very personable and unforgettable experience.
In summary, the entire service team deserves all the accolades for their outstanding performance. From the sales person to the detailing/maintenance staff in the back. I commend them and wish blessings upon their unending dedication towards making the customer feel heard and valued. I highly recommend their services to anyone seeking a top-notch experience. Bravo to the winning team.”
8AM - 5PM
732 Werne Dr, Lexington“Looking to sell my BMW and wanted to get a scuff mark fixed. Jason said, “I’m in the business to earn your money, but I honestly don’t believe you need to waste your money to fix the scuff mark”. Sure enough I sold it for exactly what I wanted just an hour later. Thank you Jason for being honest and shooting it to me straight !”
“Broke down on the way to work and stopped at this location. They helped me out right away as they saw me and replaced a part I had already had. Thank you for helping out. Definitely recommend.”
7:30AM - 5PM
235 E 2nd St, Lexington“I had the best experience with Ian at Ashley’s and I want to make sure everyone knows all about their fantastic employee! I was having a really bad day and dreaded going to pick up this U-Haul truck.. I hate moving! I was so irritated that I had to go to 2nd street to pick it up and it was SOOO hot outside! I walked in Ashley’s and Ian was behind the counter and he immediately spoke to me and helped me with my issues and all of the worries I had when I walked in the front door went away! I felt like I was talking to my brother or my son! We laughed and had great conversation! I’m not sure what it was about him but he was amazing! Way to go Ian! 5 stars for you my friend! Thank you for making me smile on a day that started out pretty crappy!!”
“Great service and communication. Very helpful. My particular vehicle was older and not worth fixing but diagnosis was quick and they were helpful with suggestions on what I needed to do to junk it.”
“Excellent experience. I called in the afternoon and got an appointment for the following morning. I was back in my car less than 24 hours after I called. New brake pads and rotors on both axles. Getting estimates texted to me for approval before any work was a nice touch. Smooth operation.”
1 - 5PM 7:30AM - 12PM
1498 Leestown Rd, Lexington“We are new to Lexington and needed a place to have my truck serviced. They did a great job, communicated well, and charged me what I was quoted. I will return for future service.”
“I had a wonderful experience at this car lot, i was iffy reading the reviews but i am a 23 year old women who went in with a little knowledge upfront about cars and the process and honestly i was approved quickly payments are low and cheap insurance is good honestly left the lot quickly its an older car but exactly what i needed and wanted! They were very patient and sweet older gentlemen who worked with me to get the car i wanted! 10/10 experience i would recommend doing research on cars prior to know exactly what you want any car lot will persuade to buy what they think is best for you which obviously is their job. See what will work for you prior and see what options they have and let them guide you from there! Cars will break down thats what they do but honestly i made a great decision and am in love with my subaru! If youre looking for a decently used car but nice deals id head over there because it wasnt much of a hassel at all! My car has been inspected and nothing is wrong drives nice no shaking no nothing i assume eventually ill need to do the usual tlc on cars that have to be done regularly to any car but i think for the long run this wont cost me much and i really appreciate that thank you guys over at brothers auto sell yall rock thank you!”
“Best auto mechanic experience I've had in Lexington. Clinton was very knowledgeable and diagnosed the issue with me on site standing next to the vehicle. Excellent quality and pricing. Will go back again for my auto needs.”
“I was having trouble with my Lexus not starting and originally had it towed to a different shop. They assumed it was the starter but weren’t sure. They quoted me $1100 to replace it. At the end of their inspection they told me they actually didn’t know what the problem was so I had to take it somewhere else.
The tow truck driver recommended Abe’s because of their fair pricing and honesty. I am relatively new to Lexington and didn’t know of any good shops around here so I took his word for it. A coworker of mine also knows the family and said they were good people. They were immediately able to pinpoint the starter being the issue and gave me a lower quote on fixing it.
I will be sure to go to Abe’s for any car troubles I may have in the future!”
7:30AM - 5:30PM
1312 Winchester Rd, Lexington“The exhaust on my 2005 toyota corolla rusted out and exhaust pro fixed it in 1 hour from the time I dropped it off. The price was great and super friendly customer service. Highly recommend 5/5”
“Shoutout to Mark and the amazing team at the Volvo dealership! I had a service appointment mix-up and ended up driving 2 hours for nothing. But guess what? Mark and the staff were incredibly understanding and managed to fit me in right away. They not only saved my day but also did a fantastic job on my car. I highly recommend this dealership for their exceptional customer service and expertise. Thanks, Mark, for going the extra mile!”
7AM - 5:30PM
111 Mechanic St, Lexington“Just want to say these guys are awesome. In a day and age where everyone is trying to rip you off, you rarely get honesty from people, especially in the car selling/ car mechanic/repair world.
I’ve been doing business with Lowells for over 20 years. They always do what they say they are going do and they don’t nickel and dime you. They give an honest assessment and an honest repair. I absolutely recommend these guys to anybody who needs to have their car looked at bc again they are honest and fair. That’s 2 of the the best qualities you could have. 5 stars and 2 thumbs up!!!!!!”
“EXCELLENT body shop, Great experience, great staff, very friendly, kept you updated about your car at all times, would refer everybody to come here, everything is lagent, and one thing for sure they go by the book, Keep up the GOOD WORK!! You’re #1
!! Everything is done in a timely manner!!!”
7:45AM - 5:30PM
271 Gold Rush Rd, Lexington“Listen.. a lot of us have been a victim of messy mechanics and auto repair shops that have caused more damage instead of fixing what was asked.
Took my car to Auto Excel after reading the reviews. They told me they would take a look and perform a thorough inspection on my car.. sure, why not. I was brought up to take care of your vehicle and keep it maintained.
They called and emailed the minor nonemergency repairs at which you have the option to approve or decline your repairs. Since they had my car already, I approved everything. Got my car back running smoothly.. A few days later, they called and said, there was a couple small things that we didn’t need for your car and we need to give you a refund..ummm, who does that..??♀️.
This is a HONEST & REPUTABLE Auto Repair Shop!
Thanks Auto Excel for taking care of my girl!
My place to go from now on!!!!”
“Nathan was the gentleman that helped me for my car to get serviced, he was very polite, thorough in his explanations and very helpful! I will definitely go back!”
“For the first time in my life, I am fully impressed by the service done in a mechanic shop specifically at AAMCO today. Hopefully, all other mechanics and management from other dealerships should visit this shop to learn the true meaning of efficiency and customer service.
I took my Dodge Journey to be repaired for overheating problem on 4/29/2024.
I had both the "thermostat and oil filter adapter replaced" .
I was served by Eric Edson who is the kindest and most knowledgeable expert in the car business at the front desk. Please promote Eric Edson to the highest position within AAMCO, else someone will notice this and take Eric to their business. Brandon is an excellent mechanic that should be promoted too.
My only concern is the high labor cost that AAMCO charged (billed me) , that is, $311.50 for a job completed within 3 hours (meaning labor is 103 per hour.
In a nutshell, I highly recommend AAMCO and hope all people with car issues visit these trustworthy and diligent car experts.
Kudos to AAMCO and continue with your excellent work”
“Cotton and John aka Booger carry on Charlies legacy of treating people right..not only are they honest they send you to people who are the same whether its needing a muffler or auto body work..hope they are able to stay open for a long time.refreshing in a business world to be able to trust people”
7:30AM - 6PM
949 National Ave #139, Lexington“If i could give more stars i would……Chandler and his team are very professional about how they do their work. He and his team helped me through the process of figuring out what the problem was with my front driver side noise that I could not figure out and they found it to be bad tires and did an excellent job replacing the two front tires that they recommended to do. Fantastic communication with Chandler to get the process done from start to finish and along with the pricing that is very fair for the market. Will be back soon to get more work done!”
“This review is for the ladies who are tired of being taken advantage of by service centers that give you a long list of nonexistent issues that need to be repaired on your vehicle just because some of us are not familiar with what’s under the hood of their car!!Bluegrass Radiator team of mechanics are a fine group of professionals who you can trust will not take advantage of your wallet.I was quoted one amount over the phone strictly from the diagnosis I was given from the dealership, but after looking at my car, it was actually $500 less because the dealership got it wrong.I highly recommend this shop and their team!”
“We had Corey and Matthew move us from Lexington to Richmond. They were careful with our things and super nice. They worked incredibly quickly and we had a lot of very heavy and bulky furniture! They were really great! Was very very happy with our service just more expensive than expected; after tip, paid just over $1,000 to move a 2bed (big) apt from Lex to Rich.”