-
December 2023 by Terry Gaunce
These were great . The manager was fantastic . Took care a Patience with me . Also worked my insurance . Made visit a pleasant one . Definitely recommending America's Best .
-
December 2023 by Lovelle Drury
The BEST eye exam. Best one I’ve had in my 22 years of needing glasses. Every staff member went out of their way to make sure I was taken care of.I also brought along my 1.5 year old and 4.5 year old. They can be a lot for sure. The staff never acted like they were a bother.The optometrist I saw today was the most caring, and kind man. He took time to explain EVERYTHING to me. There were abnormalities with my eyes, he saw so he requested we go deeper and get my eyes dilated. Thankfully all good.When it was time to pick out glasses, I was actually overwhelmed by the amount of options. I was able to pick out a pair and the wonderful associate who helped me, measured me and told me she would send a text when they were ready.Customer service - 5+ stars.Everything else - 5+ stars.
-
October 2023 by James Songcuan
The Lexington, Kentucky Store was and is EXCEPTIONALY TOP NOTCH. Great staff with politeness and courteously respect. Amber the assistant who helped me to decide/suggest what to choose. A enormous selection...Definitely would recommend..!!!
-
October 2023 by Darren Meyer
Great experience! Super friendly staff and extremely helpful picking a modern style of frame that matches my face shape. Will definitely make this my eye wear store!
-
October 2023 by Ashlie Smoot-baker
General Manager Stephanie was the BEST! We had a glasses emergency and she did everything she could to ensure we left with SOMETHING today! 10/10! We’re sure to return for all of glasses & contact needs!
-
October 2023 by Victoria Johnson
Decided I needed to get glasses and was able to get an appointment the next day at America’s Best Contacts and Eyeglasses. Peggy was super kind and my entire experience was quick, affordable, and pleasant! I am very glad I came here!
-
October 2023 by hannah
Hands down the best experience I've had getting my eye exam and glasses!! Mamie was absolutely amazing and assisted me find exactly what I was looking for when it came to glasses:) she was so kind and helpful!!
-
September 2023 by Sebastian Edwards
Everyone was great definitely Peggy at the location for my eye exam, 10/10 experience felt really welcomed being a out of towner will definitely be back.
-
September 2023 by Eleanor Roth
Peggy was very kind and helpful in my search for a new pair of glasses. All the other staff were friendly and professional as well :)
-
August 2023 by John M.
Be very careful with America's Best in Lexington. The eye exam was very brief. I have never experienced an exam that short. The first time I tried on my new glasses, I couldn't see out of one side. So, they had to send them back to be redone. In the mean time , I could not continue to wear my old with broken frames(my fault), so I had to buy another frame to get by. I waited another 10 or 12 days for a new pair. Not much better than my old pair. Never once did I hear the words WE'RE SORRY! The one exception was the receptionist, she was very professional. My wife will shop elsewhere, as will I.
-
August 2023 by Liz Caras
Couldn’t have been a better experience! Plentiful appointments, amazing value and stellar customer service. Everyone was incredibly patient and accommodating to my elderly uncle who suffers from dementia. And they actually listened and not once did anyone try to sell us something we didn’t need. I’ll be back for myself!
-
August 2023 by Robin Campbell
My experience at the Lexington Nicholasville Road location of America's Best Contacts and Eyeglasses was way above par. Maime was kind, patient and very helpful. There vibe was positive and inviting. All of this and my eyglasses are perfect and were a bargain compared to other places. I will go back.
-
August 2023 by jenn jeffords
Peggy was a wonderful help! Thank you Peggy! I usually have a hard time finding glasses I like and I left today feeling happy and confident!
-
July 2023 by Touchdwnking T
Very good and friendly staff. They didn’t take my insurance but was nice enough to point me to the right direction!
-
July 2023 by Steven Farris
Great all around service,staff Is very friendly and helpful, good selection of glasses,would definitely go there again!
