The AT&T Store in Lebanon offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers appreciate the helpful and knowledgeable staff, especially Zack and Jae, who are described as friendly, cooperative, and patient. They take the time to explain options, assist with upgrading phones, and transfer data smoothly. Many reviews highlight the staff’s ability to provide personalized assistance without being pushy, making customers feel valued and supported. The store also offers flexible wireless data plans, including prepaid options with no annual contract or credit check, and popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers have expressed satisfaction with the overall service, praising the staff's helpfulness and the quick setup of devices. The store is recommended for its friendly atmosphere, helpful staff, and quality service, making it a reliable place for upgrading devices and choosing data plans.
I was really impressed with Jillian‘s/Jae’s knowledge of what all my Phone could do to help me in my daily life and how fast they got me set up. They are so sold my wife a pair of earbuds that she absolutely loves.
November 2024
I was very impressed with our salesperson Zack at the ATT store in Lebanon KY. He was very helpful, personable and empathetic to my situation. He gave me options and was not pushy . I would definitely go back and refer him to others.
November 2024
Zack and Jae were very helpful in upgrading my family’s phones and transferring all of our data. We have all been very pleased with our visits to this store.