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October 2023 by Erica Watts
I recently purchased a new car, and I can't express how thrilled I am with the entire experience. Tommy, the salesperson who assisted me, was an absolute pleasure to work with. From the moment I walked into the dealership, Tommy's knowledge, professionalism, and his friendly demeanor stood out. He patiently answered all my questions, took the time to understand my needs, and provided valuable insights into the various options available. Tommy made the entire process smooth and stress-free, and I truly felt like a valued customer. His dedication to ensuring I got the right car for my needs was evident throughout the process. I can confidently say that if I ever need to purchase another vehicle in the future, Tommy will be the first person I contact. I highly recommend both Tommy and this dealership to anyone in search of a new car. Thank you for an outstanding car-buying experience!
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October 2023 by Chris Isert
I had a great car buying experience at Neutz Brothers. The paperwork process was smooth and quick, and Tommy was very friendly and helpful throughout. It was a truly no-pressure sales process. The vehicle I purchased came with only one key but Neutz Brothers paid to have a second one made so I would have a spare. Tommy has also been great about following up to make sure I was fully satisfied with the vehicle, which is much appreciated. If you're looking for a good used vehicle and great customer service, please consider checking Neutz Brothers.
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October 2023 by Dr K
I love my new Toyota Avalon. It was very clean. Tommy and his crew made sure everything was running properly before my purchase. Neutral Brothers will always stand by their cars and service. They are trustworthy; just what we all want when buying a car. Thanks Tommy, I can tell you honestly care. I appreciate you and your crew!!!
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September 2023 by Anna Davidson
Neutz Brothers Cars is definitely a customer centered business! I was allowed to take the car I was interested in to my mechanic and got it examined by them before deciding whether to buy it or not. They also were very friendly and helpful, and the paperwork side of things was very smoothly run. If you are looking for a no hassle, straight talking, customer centered experience, this is THE place to find it!
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August 2023 by asia rowan
Tommy was very patient with my family In making the right purchase for me son. He fixed EVERYTHING that we addressed! Unfortunately, my son totaled the car shortly after and Tommy was very helpful dealing with the insurance company. He’s even looking for us a new vehicle to purchase. We will be lifelong customers!
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August 2023 by Charity Mick
When I say that Tommy and his wife have gone above and beyond to help our family find a car, that is not an exaggeration. Our family has almost impossible chemical and allergen sensitivities which meant we had to "sniff out" and test drive multiple cars before we found the right one. One day Melissa kept running in and out of the shop grabbing multiple sets of keys so we could test as many cars on the lot as we could. My husband was in daily communication with Tommy who was incredibly understanding with our situation and continued to send us leads to cars on his lot that were clean. They were never impatient with our very specific needs and searched tirelessly for us to find a safe car to drive. We have shopped and solely recommended Neutz Brothers for years, but this most recent experience has only solidified how well we think of this family owned business. Thank you, Neutz Brothers, for a great experience!!
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July 2023 by Regina C.
I have finally found an HONEST car salesman AND repair shop that also does a magnificent job of detailing a vehicle. If you are in need of any of these services, I highly recommend Tom Neutz of Neutz Brothers! It is in the heart of J-Town.
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July 2023 by Holly A.
Wonderful customer service that makes you feel like family! Been very happy with my car from here and my boyfriend got his car from here as well and everything has been great. Buying a used car can be stressful but neutz brothers makes it easy
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July 2023 by Kevin Bennett
We recently purchased a second vehicle from Tommy because we had such a great experience working with him the first time. Neutz always has a high quality selection of vehicles priced fairly. Tommy is incredibly helpful, knowledgable, and responsive. He works with you without any pressure. Their fantastic customer service that everyone mentions is just naturally part of who they are and how they operate their business.I also recently used them for mechanical service and was completely satisfied. I had gotten a large quote from a chain shop near me, but Tommy was quick to pinpoint what actually needed to get done and what wasn’t necessary. Ultimately, it was only a third of the cost through Neutz. Quality service and quality team.It’s daunting making a big purchase, but after just a few minutes talking with Tommy, you get a gut feeling that you’re working with someone who has your best interest in mind. He earns your trust and treats you like family. Wish more places like this existed.
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July 2023 by madi
Tommy was extremely sensitive to my needs as a buyer, and helped me stay within my budget. I’ve been driving my Toyota Corolla from here for about a month now and it’s a been nothing but a beautiful drive. The A/C has been a serious blessing during the summer. I’m glad to have found a reliable vehicle from a group that genuinely guarantees satisfaction.
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July 2023 by Foreiign Chickk
I purchased a car in March I had a the most best experience I’ve had at any dealership. Gave he’s time,energy,and completed my purchase process quick got me into a quality car and on the road. I appreciate there time and efforts I do recommend trying this dealership out you will not ever be disappointed.
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June 2023 by Mark Bibelhauser
We bought a nice 2012 Honda Accord for my son as a 1st car from this dealer. It was a great car for the price. We have bought several cars from Neutz Brothers in the past and have never been disappointed. I highly recommend this dealer for used cars.
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June 2023 by Dina English
We just bought a car here and Tommy is super helpful! We drove all over Louisville to try to find a better price and we could NOT! Fair Price point, excellent customer service and 6 months warranty will have us returning to Neutz over and over again!
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May 2023 by Jason Moody
If you are looking for a quality used car that has been thoroughly serviced (especially a used Honda, Toyota, or Lexus) then you owe it to yourself to stop by Neutz Brothers. Tommy will treat you like you are family and there is zero pressure, along with total transparency. My 16 year old daughter just recently bought her first car here. ( a 2007 Honda CRV)...it's very reassuring that Tommy stands behind the cars that he sells and offers a 6 month/6k mile power train warranty. You also don't have to worry about buying a car and the next day the ac goes out or a check engine light shows up...all of that stuff has already been taken care of...Neutz Brothers is also a great place to go if you just need your car serviced. Their mechanic will be honest with you and only fix what needs to be fixed, at a very fair price...that's also very reassuring.
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April 2023 by Joey Hart
Bought a 2005 Honda accord from Tommy around a month ago after a long time family friend told my dad about his experiences with neutz bros. Tommy and I started texting months ago over a few inquiries I had that ended up selling, but he searched for a reasonably priced vehicle for me, and found it! Had a few minor issues with it after I took it off the lot that were handled in a timely fashion. It doesn’t feel like you’re buying from a dealer when you go to Tommy. He’s just a guy with some nice cars, and plenty of knowledge about them all; and he’s here to help you and your loved ones.
