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May 2023 by Mildred Bennett
Our tax pro was so sweet and we really appreciate all her hard work!
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April 2023 by Tyler Chase
Always one of the best place to file your taxes very professional
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April 2023 by Deborah Deignan
Appointment was at 11:00. They didn’t show up to open until 11:20, restrooms and lobby was dirty . after completing our return he never went over anything just stated everything is the same as last year. Needless to say we will not be returning. Not a good experience at all! cost was extremely higher than Turbo Tax (double) and ai don’t feel we got personal service at all.
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March 2023 by Shelly Fada
We have a pretty simple filing, no mortgage payments, small investment interests, unemployment and 2 w2’s and the charge was going to be 499.00. I was able to get 25.00 off but the cost for the service is absolutely not correct. I tried to use a 50% off coupon from Groupon and was told that was for new customers only. It did not say that in the Groupon. We use to use Anna at this location and she is gone. The employees you have there now do not even compare to the level of service we have received for years from Anna and before from Vera. We have been coming to Jackson Hewitt for o we 10 years and this is our last year. We will file ourselves or find another service provider. Thank you
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March 2023 by Shai Love
Thank you so much Jackson Hewitt y'all always show nothing but love to my mother and I ... I will definitely be back to do my tax return next year .
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March 2023 by Chase Becker
Absolutely terrible experience. Did a drop off and go for my taxes this year. After calling 3 times over the course of the next week trying to see what the status of my taxes was, kept being told “we’re real busy today, I’ll call back in an hour”. Never once called back. Scheduled an appointment THREE WEEKS after the drop off and go and when I showed up for my scheduled appointment no one was there. Doors were locked, lights were off, ghost town. Hours on the door said they were open and Google said they were open. Place is a joke. For the love of God, go ANYWHERE else.
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February 2023 by Pure Poison
I've been going to this location for 2 years and always dealt with Anna, she was amazing but I heard she retired this year, now they have employees who answer the phone to take an appointment but continue to talk to other people around them just having a casual conversation completely ignoring me on the phone (I was never told to hold on or anything) so I decided to make an appointment online for a few days later... I get to the store 10 minutes before my appointment and the store is locked, all lights turned off, and Nobody is answering the phone, I waited around for 30 more minutes and still nobody showed up or unlocked the door, completely unprofessional especially, if I had just talked to someone in that store 10 minutes before I got there, They've lost my business and I will now go to the Ladies at the Preston Hwy (KFC) location.
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February 2023 by Remy Labeau
On February 6 of this year I came here for my appointment that I schedule online for 2 p.m and literally nobody was here. Waited and called twice but after 25 minutes of waiting I left. Its crazy how you book your appointment on your only off day this week and nobody was here.
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January 2023 by Candice White
they are always friendly and professional. I have never had any issues with their accuracy with my returns.
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January 2023 by ken bays
Jackson Hewitt Ruck Regal Jtown Ky if you want friendly service done rightdid i mention friendly :-)
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April 2022 by klibra3
Too expensive to use again! They were quick in preparing at 15 min. but not sure it worth the $500.00 fee.
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February 2022 by Jodii Ghost
Miss Anna was a life saver I had been worried about issues that may have come with me doing my taxes but she made it look like a piece of cake !!!Head on over if you need your taxes filed she didn’t waste any time Thank you Miss Anna will be seeing you next year !!!
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January 2022 by John Fighera
I just wanted to Thank Cristina at the Blankenbaker office. I went there on Saturday of course I didn't have all the paperwork I needed, but she walked me threw it and told me what I needed.I came back,and she said were gonna get these done today! with a smile and she did.She was not Only Professional but she was just Very Nice,and Definitely is an asset to Your Company!!!! Thanks Again ?
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April 2021 by Justin Honrado
Anna was great! Handled 2 tax returns for me and was a delight the entire way, answered any questions I had and made sure to stay in contact till we got both of them through! Thanks Anna!
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April 2021 by Tanner Harshman
Barbara went above and beyond to help me with my difficult tax return. Good people and good service.
