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August 2024 by Bryan McDonald
Hit a deer coming from Cincinnati. The shop was kind enough to check out my car free of charge and made sure I got back to Cincinnati safely. I appreciate the peace of mind Goodyear provided.
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July 2024 by Sam Nwosu
Overhead an employee having an honest conversation with a customer trying to save them some money. Seems like they do honest work here.
Can confirm, highly satisfied with their work
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May 2024 by Kristine Solesky
I recently had the pleasure of visiting Good Year Tire & Service in J-town for an oil change and tire rotation, and I couldn't be happier with the service I received. From start to finish, the experience was smooth and hassle-free.
Firstly, Brandon was incredibly welcoming and attentive, making me feel like a valued customer from the moment I walked in. Brandon & Jamal took the time to listen to my concerns and thoroughly inspect my vehicle, providing clear and honest explanations every step of the way.
What truly impressed me was Brandon's expertise and attention to detail. As this was just a routine oil change, there were other issues they found, and they were able to identify the root cause of the issue promptly and offered cost effective solutions without compromising on quality. Their professionalism and commitment to delivering exceptional service were evident throughout the entire repair process.
Overall, I highly recommend Good Year Tire & Service in J-town to anyone in need of a simple oil change or ANY car services. Their dedication to customer satisfaction and their passion for what they do truly sets them apart. I will undoubtedly be returning for any future oil changes and car maintenance needs.
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April 2024 by Paul Beavin
Great staff
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April 2024 by K C W
A great shop with knowledgeable and friendly staff.
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August 2023 by Charles T.
Stopped by on Thursday and had to order four Goodyear tires, and made an appointment for Saturday morning. Showed up for appointment and was told their tire machine was moved to another location and they could not do tires. They called the other location at 3016 Bardstown Rd, Louisville, KY 40205 and they would not guarantee that we would be helped today. No offer to make the situation correct. We ordered tires, scheduled appointment, and this location and Gardiner Lane Shopping Center location did nothing to assure that we would get tires today. Very disappointed in both locations for not providing the service expected. Would give no stars if allowed.
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March 2022 by Anthony Michael
We always have an awesome experience with these folks. We do all of our repairs, service work and especially tires. Highly recommend.
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January 2022 by Lucy s.
Brought my car here and was forced to create an account with them or they would not release my car. They also screwed over my daughter in law because they were unable to take off her tire and they insisted she go to the dealer. Absolute crooks NEVER GO HERE
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December 2020 by David W. Dwyer
Went there on Saturday to pick up some new tires. The staff was very courteous and friendly.
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December 2020 by Jackie Noden Krakenberg
I always get fast and friendly service when I visit Goodyear in Cobourg. I can always get an appointment that fits my schedule even on short notice. I am very pleased with the staff and service and their prices beat any dealership that I have dealt with. Very fair, respectful and accommodating. I highly recommend this locally owned business for any vehicle
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November 2020 by Jennifer Morrow
Great service! Super nice people, fast service and really appreciated their attention to Covid safety. Will be back!!
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May 2020 by Linda H.
I needed a plastic panel reattached to the bottom of my car. The guys at Goodyear got me in and fixed my car. They couldn't have been nicer and more helpful.
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August 2019 by Trevor C.
My mom hit a boulder with her tire, and I called this service center to get a replacement. When she purchased the tires originally, she paid for road hazard. When we asked about the road hazard, the store manager became irate and said we weren't getting road hazard because my mom attempted to fix the tire with Fix-A-Flat. I called the warranty company myself, and they said because the sidewall was damaged they would honor the road hazard. The manager then called the road hazard company and started telling them the tire was cut with a knife (?). Obviously we disputed this with Goodyear corporate. They instructed us to take the old tire to another Goodyear store and let them check it out. When my mother arrived to pick up her car and the old tire, he told her either she could pay $113 now and they keep the old tire or she pays $275 and she gets to take it to another Goodyear. Essentially he was charging her $162 to have a second opinion. All because he didn't want to honor the warranty. TL/DR: Store manager didn't want to honor a road hazard claim. Got mad we went to the warranty company ourselves, made up a lie about it being cut to retaliate. Tried to rob us of $162 to take it somewhere else.
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October 2018 by Laura M.
Went above and beyond helping me with my windshield wipers. Thanks for figuring it out!
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October 2018 by Loren R.
Great service! While on vacation my Jeep Grand Cherokee noticed a slight but very annoying shake over 70 mph. (I live in the Rockies where I almost never go more than 50 mph). I called one morning, explained the issue and they got me in later that day. After cleaning dirt built up on the inside of the wheels existing balances were way off. Right away they found and showed me where there was bad wear and parts of a cord showing thru the edge of a tread. Due to uneven wear on all tires I elected to buy new tires, which they had in stock even though they were an unusual size; 265/50R20s. Back on the road everything was rock solid. I couldn't be happier.
