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April 2024 by Star Bullard
I am only giving a one star because I have to leave something.. I pulled up to the drive thru at the cvs pharmacy in Jeffersontown, KY to pick up my son's medicine around 6:30pm on a Wednesday evening. I sat in the drive thru with three cars in front of me not moving for 15 minutes! I finally drove around and went in, took roughly 2 minutes for anyone to even acknowledge me standing at the counter while two of the employees made eye contact with me before that. I finally left the counter after being waited on before the car in the front of the drive thru line left. If someone needs that much help they need to come in the store and not hold up the drive thru line! Instead of being fast and convenient this was a miserable trip as I had my twins with me and had to drag them into the store as well. Please do better!
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March 2024 by Dawn Cissell-Browne
I hate CVS. I would NOT get my prescriptions there if not forced to by my insurance. staff your stores!!!!!!!!!!!!!!!!!!!!!!!!!!
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February 2024 by JordanandLizzy Wilkins
I needed a transfer of prescription to this pharmacy and the system said it was an error so I tried calling and I was on hold for an hour so I gave up. That hold time is ridiculous.
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January 2024 by Wayne Nunn
Well staffed again
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November 2022 by Bonni H.
Absolute worst! Went to get a prescription, pharmacy closed for lunch. Went back, pharmacy closed for the day! I'll be going to Walgreens from now on
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September 2022 by Google user
If I could give zero stars I would. Any time you call the pharmacy you sit on hold for 30/45 mins they don’t care about the customers. They never have any prescriptions ready even after you get a message saying it’s ready to be picked up. Then it takes another 45 mins after you get there to fill your prescription. Never had so much trouble out of a CVS. I had great experience with others but this one is absolutely horrible.
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February 2022 by Kristia W.
Since I've moved to Jeffersontown, I decided to use this CVS as my local pharmacy. I really appreciated that they had a drive thru, which makes it somewhat easier to get prescriptions (especially if you have little ones with you). It's really hit or miss when it comes to the length of the line. Sometimes there's a few ahead of me or just one. The pharmacists are professional and have always been nice. I do like that you can get other over-the-counter medicines too while in the drive thru. The outside is always clean and I also love that it's close to my favorite donut place too!
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January 2022 by Hunter Murphy
If I could give zero stars I would. Any time you call the pharmacy you sit on hold for 30/45 mins they don’t care about the customers. They never have any prescriptions ready even after you get a message saying it’s ready to be picked up. Then it takes another 45 mins after you get there to fill your prescription. Never had so much trouble out of a CVS. I had great experience with others but this one is absolutely horrible.
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January 2022 by Shelby Goff
Hate CVS with a passion. This is the 2nd CVS I've used too by the way. I transferred locations thinking it was just that one I was using 1st, but no they don't care if you want 30 plus minutes on the phone or have a friendly personality at all. Im forced to use them by my health insurance which I'm also mad at because I should be able to go to whichever pharmacy I choose. Still waiting on phone at this very moment, 21min and 32 sec......
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January 2022 by Ellen Brickley
I have had 2 covid tests here. It couldn't be easier! I got my results in less than 48 hours. Very efficient and professional personnel.
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January 2022 by Vicki Soto
I have had several tests. They are very efficient
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January 2022 by Jeff Pence
Very helpful that's a rare thing these days.
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February 2017 by Ashley Wells
Friendly staff
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January 2017 by Erin Mitchell
Fast, courteous and to the point. I tried switching pharmacies twice and came crawling back both times. No matter how much more convenient a location seemed, the customer service and less wait time at this CVS is worth a little more of a drive than a closer pharmacy.