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August 2023 by Dayna Midolo
Each time I go there is always a problem. It's worth the trip to go to Richmond. If you have a low profile vehicle avoid the drive thru lane you will bottom out. I don't even chance it. The first time I came to the bank I was in my truck and noticed it. Today it was drive thru only and I was not going to risk my car. I am in Richmond enough and the staff there is amazing. I will just avoid this location at all costs.
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October 2022 by JR Muse
Wish I could give them a 0 stars!!!!! This place is a rip off!!!!! Idk why anyone banks with them!!!! I took a check for lawncare I did for someone and even though it’s THEIR BANK!!! They charged me 7.00 to cash a check on their customers!!!! So they are using those peoples money to invest and loan out etc etc and also taxing the people their customers do business with! I won’t be taking any checks from US Bank customers anymore!!! That’s ridiculous ???
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October 2022 by Michael Spencer
Satisfied patron for the last 7-8 years. Glad to have U.S. Bank here in Irvine!
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August 2022 by Charlene Agee
Very good bank
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April 2021 by Mark Rose
Tellers are slow...real slow. Because the walk in is closed..i waited 30 minutes at the drive through....
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November 2018 by Scott Jones
GREAT PEOPLE & a GREAT BANK
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June 2017 by Josh W.
So far, I've had good experiences here at this bank. I have done business with several other competitors (BB&T, PNC, Citizens) and while each have had strengths and weaknesses, it was ready to try somewhere new, somewhere at home. Hopefully US Bank will continue to provide the excellent service they have so far.
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April 2016 by Sherman Riddell
They are great at our local branch, very very helpful!!!
