“As always, staff was friendly and welcoming when I entered the front door. Professional in the manner of writing up my work order. Status follow up was good also, knew when to expect work to be completed for picking up my car. Service was good.”
“The owner took my car for a drive to test what was wrong with it, that’s when I knew he was a great mechanic. Most just look at it and give you many different things it could be, he was able to tell me exactly what it was. He was honest with me and gave me advice of what to do and what not to do with my car. One of the mechanics also changed the fuse for my taillight and got that working. All without asking for a dime. Truly a rare shop and such a blessing to find when you’re new to an area and have no idea what to expect.”
7:30AM - 5PM
4500 Dixie Hwy, Erlanger“I’d say that I love these guys they are good to me letting me know exactly what type of work I’m looking at fair pricing and curteous great customer service even provided me with transportation to pick my vehicle up Thank you again for all your help”
8:30AM - 6:30PM
500 W Pike St, Covington“Got a quality used tire and install for an amazing price. Was in and out, no wait. They were all respectful and polite. Heads up, they only accept cash and they do not have an atm. I will most definitely be a return customer and would recommend them to anyone needing light mechanic work.”
8AM - 5PM
4343 Boron Dr, Covington“I had some bodywork & new brakes done recently. Excellent work and they helped negotiate with the insurance company for a fair and realistic settlement. They went above and beyond! Highly recommend Davon Auto’”
“Mike took amazing care of me, pulling up to the hospital with my child and my low tire light comes on. I get out to check it and see that I have a nail in it. Took it straight in and Mike was BEYOND excellent. Quick friendly understanding !!! If you need anything please go see him 5 out of 5.”
8AM - 5:30PM
7659 Turfway Rd, Florence“Staff was professional, and the technicians expertise was obvious. Previous mechanic said it could not fix loose blinker that sometimes worked and sometimes didn’t and also dash lights. So I took it to the dealership and they also said they could not fix it because the car was too old. so I took it to Grout automotive and they fixed every single problem that the car had and for a good fair price! I highly recommend these guys!”
9AM - 5:30PM
5968 Taylor Mill Rd, Covington“They only fix it if it's broke. Very honest people. It's very hard to find people you can trust but from my experience with Lee on many occasions he was always very honest and did a good job. Thanks Lee for being honest”
“I have never worked with a garage who communicated better. I directly worked with Bobby Price. He kept me updated throughout the entire process. I couldn’t have ask for a better guy to have handled my repairs. Thanks again guys wonderful job!”
7:30AM - 6PM
7005 Alexandria Pike, Alexandria“Been here a few times. Were concerned about the safety of my car during a brake failure and didn't charge me just to inspect it, run the code and tell me only the dealership could help me but it was still safe to drive.
Have your AAA tow you here it is the best around.”
“I had heard the previous owner passed away so I was hesitant to go back, but my experience was just as good if not better than what I’ve experienced there over the years. Charlie and team were very helpful and the turnaround was much faster than I anticipated. A+”
8AM - 6PM
9250 Brookfield Ct Suite 300, Florence“Drove down from North of Indianapolis, because I heard the service and prices were great at NRP. Let me say, it was well worth the 2.5 hour drive down. Everyone I came in contact with was friendly and helpful!!
Do yourself a favor, give them a try!!!”
“Omar and his team are great! Scott and Leo worked together to figure out what was wrong with my Buick. No one thought I’d be there all day but as they worked through ordering what I needed and getting it in (I was a walk in) they were so kind all day. Highly recommend paying in cash and most deposits for work seem to be $100 to $150. I hope to not see them again for a while but if I need service I know where to go!”
“I visited Tire Discounters in Cold Spring on Oct 22, 2024. I needed a new tire on my Honda Fit and was riding on the spare. After the tire was installed, your tech put the spare back in its compartment and everything in the hatch was nice and clean. I expected the spare to simply be thrown in the back and I would have taken care of it when I got home-which would have been fine.
I felt your tech went above and beyond in taking care of me. I wish I knew his name, but THANK YOU!
Brian Donelan”
7:30AM - 6PM
10510 Norbotten Dr, Florence“I have been coming to Richwood Automotive for over 25 years. They are honest and up front and never try to upsell. The staff are wonderful and I never worry when I take my vehicles to them.”
7:30AM - 4PM
1257 Cox Ave, Erlanger“RV tire blow out on the way to Florida. The crew here got me back on the road quickly and efficiently services are top-notch excellent selection of tires and knowledgeable personnel. Prices are reasonable, no extra work recommended. Search no further. This is the store to go to.”
8:30AM - 5:30PM
2301 Alexandria Pike # 2, Southgate“Mark’s has gone above and beyond for me a couple of times now. The guys are great and honest. One time several years ago when they could have nailed me on a whole new system, which would have been easier and more profitable for them, they special ordered a part to fix only what was actually broken for way cheaper. Today they did an above and beyond thing again. No better shop or more honest shop in the area!”
7:30AM - 5:30PM
805 Donaldson Hwy, Erlanger“Great staff. Smooth in and out. Avoid using GPS. u will never get their. I happen to know the area. Realized a little late it was confused. I was able to find without technology. Greeted by staff with warm welcome. Phoned ahead to check wait time. They were honest about time, and I was in and out. Used a couple from reach mag. They honered no ? Asked. Did my oil change no pressure sales attack. I will return for future service. ? thanks.”
8AM - 5PM
1675 Production Dr, Burlington“GREAT people ALL AROUND the board! Help me with my tire and actually put my brake chamber back in position for me a bolt had broke and it was hanging! Definitely recommend them. Wish I could give them 10 stars!!”
“Had some small issues with my truck while in town for a conference, decided to give Kentucky Tire a try because they had good reviews. One of their associates, Bam was super helpful in getting all my issues taken care of in a timely and affordable manner.Don't go somewhere that's gonna treat you and your problems like a blank check, go to Kentucky Tire where they're down to Earth and meet you Human to Human.Much love to everyone out here, and thank you Northern Kentucky and Covington for your hospitality!”
8AM - 4:30PM
700 Brighton St, Newport“Making a semi delivery here. Very friendly people. Do come in and out using Brighton Street. It's narrow with several stop signs, but the way to go. Nose in around back through chain link gate opening and check in.”
“I like to thank Chris, Jackson, Adele, Angela and the rest of the team for their collective effort as they really went out of their way in replacing my damaged aftermarket rim and tire . I was up against the clock for a scheduled out of town trip and they went above and beyond to keep me on my time table . Everyone was professional and courteous . I highly recommend Chris and the team !”
7:30AM - 6PM
10510 Norbotten Dr, Florence“Popped a tire going around the curb at Kroger. They got me my tire next day. Super fast and friendly. Also warned me about other tire wear on my others and gave me a decent price. Thank you guys”
“Great service, took me in last minute to fix my tire that had a nail in it. The guy at the front desk was super friendly and helpful. I’ll definitely be going there from now on”
“The best car service in Florence! I called multiple places with no answer or a super long wait. When I called here, the manager answered and said they would work in a tire patch and try to be fast.
Once I got there, it took less than an hour and they had a kids area. Highly recommend them over all other locations!”
“I called last minute because I thought my tire was low and I had a nail in it, they brought me right in within five minutes (Considering it was closing time) And checked for a nail in my tire and filled up my tires as well. Though I didn’t have a nail, they were still extremely nice and quick. I had a big car ride the next day , They definitely gave me peace of mind after. Thank you guys !”
“I do not know where to start with this review. My wife and daughter got a flat on a Sunday heading back to TN. Rocky went out of his way to take care of them, which even though we never met, I will always be thankful to him for. He was (1) extremely professional, (2) knew his stuff, (3) had inventory that no other big retailer had, (4) was able to work fast, (5) and was overly fair with his pricing. He ended up actually patching the tire, which another big retailer told my wife was not possible. After he finished patching the tire, my wife tried to tip him but he would not take it, just a great person. Wish we lived closer to Florence, KY, I know where my family would be taking my cars. Thanks Rocky for treating my family so well.”
“Was in an emergency situation. As soon as they opened I called, ED the manager they were understaffed but could get me taken care of… I showed up and he got right to work and got us taken care of! Thanks for the A+ business. I’ll be back”