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October 2023 by Roger Emery
Terrible service in delivery of a package
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August 2023 by Ann Haley
Why is it that my packages keep getting "delayed" ? When they arrive at the Independence, KY location and I receive notice delivery will be on time, suddenly there is a "delay" because the Independence facility drives the package to Georgetown, KY. Then delivery is made and sometimes that delivery is "delayed" also. I live closer to Independence than Georgetown.
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April 2023 by Tim Wood
Never on time ,never in the same place, carry packages on truck for five days in a row
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February 2023 by Justin Abney
The delivery driver left a door tag on their first attempt, on the second and third attempts they didnt even drive past my house. I WAS HOME ALL DAY WAITING. They never left door a tag. What a load of $#@!.
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April 2022 by Todd Paulson
They've had my order since 3/11/22, and I've received no less than 3 different excuses on why it's not been delivered. To me, it's poor management, lazy drivers, and all around incompetence. I got lucky enough to talk to the manager. I explained to him that he will be buying my complete order ( over 300 dollars) if it's not here today. Well see. I'll update as things move or don't move.
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November 2021 by Marilyn Becker
Deliveries have been later than expected more than once
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November 2021 by Dwayne Lancaster
Nice place friendly people
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November 2021 by Brian Barth (B)
Very professional and extremely fast service
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November 2021 by D'Ante Smith
Packages have been sitting here waiting to get delivered after fast shipping was paid for. This is unacceptable.
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October 2021 by Wesley Hastings
If you’re package comes through here and you get it on time, in one piece or at all you’re lucky. Don’t call customer service, as if you do your package status will change everyday without moving, Don’t use FedEx on purpose!!! Go UPS or USPS. I did have a nice chat with the business I ordered from and they have been having many issues too. They’re in the process of making some changes.
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October 2021 by Renee Brubaker
My DexcomG6 Sensors were to be on my doorstep on 9/26. It is 10/01 and I'm on my last sensor due to expire at 5:37am. Its gone. I don't know how I'm to keep track of my blood sugar now. FedEx is so undependable
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October 2021 by Matt Wollman
FedEx is absolute garbage. Had a food item shipped from NYC that clearly required delivery in 24 hours. Package sat for days without moving. Calls to customer service and facility resulted in nothing. Never have these issues with UPS or Amazon.
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September 2021 by Ryan Sciamanna
Their freight service is awesome.Dealing with setting up and confirming pickups is a nightmare.They still get 5 stars because their pricing is unbeatable.
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August 2021 by Diane Morgan
Very helpful I called for info FedX called me back with the information ...very pleased.
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July 2021 by Geneva Kinney
Stole a chair I was expecting. Entered as delivered and left on front porch, don't have one. Got a recorded text from the driver on his or her work phone enjoying my chair. I guess it is a great location to work at.
