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March 2024 by Roy Curry
Awesome Service Fast And Friendly Staff, Susan Gates And Diego Thank You Guys For Such Awesome Help, Above And Beyond, Thanks Again
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February 2024 by Shawn King
Pretty quick and well executed service!!???
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February 2024 by Marian Anderson Stolberg Huff
Fabulous salesman, Jay! Very informative, very friendly and courteous.
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January 2024 by Terrisha Abren
Jay was great!
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December 2023 by Alexa Tuell
Was absolutely amazing! Was patient and informative! Helped make the ring of my dreams be within my price range! Was very kind, answered any and all questions! Just all around professional and friendly! Great experience!
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December 2023 by Adam Gruber
Susan and the team at Zales in Mall St. Matthews are top notch! She helped make my return and replacement purchase easy and made sure all the details were correct. I’ll be returning for all my future jewelry needs!
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December 2023 by Kari Miller
My husband and I love Susan. She has always been kind and patient. She made sure I picked out the ring I wanted, and we didn't feel rushed. Then, she took the time to explain things about all the jewelry I was looking into. We appreciate her time and are grateful for the positive experience!
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October 2023 by Mary-Alysia Foster
Susan was amazing to us. She was helpful, not pushy and was all about what I wanted. She is friendly and I absolutely love the kindness, patience and personable experience we had. Even though we were just coming for a cleaning, my husband really surprised me in one of the best Zales we have ever been in. We will definitely come back.
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October 2023 by Ciara Tyson
I recently went to zales for engagement and wedding band set and our sales representative was extremely nice and answered all questions and we captured the moment
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September 2023 by Pam Stewart
Susan, Jay and Chrissy are absolutely amazing!! Stellar customer service and mad our shopping experience a great pleasure. Susan was very helpful in helping me with my upgrade!!! Would give 20+ stars!!!
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August 2023 by Courtney Adkins
Jay and Susan at this store are amazing and go above and beyond for their customers. I had a terrible experience at the Jefferson mall and I called here and they were super helpful and made it right for me. I give them a 5 star.
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August 2023 by Felicity Peebles
Lovely experience with Gale the sales associate. Pretty sweet sizing and maintenance warranty (35% of ring costs) for my 10k white gold ring.
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August 2023 by Michael Sherroan
Susan helped us today and made it a great experience! We will be back to this store for all of our jewelry needs!
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June 2023 by Quita Mitchell
Ms. Krissy you are the bomb, thank you for all of your help . Great customer service, very knowledgeable about the merchandise, & the brands.
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May 2023 by Danielle Stallard
My experience at Zales was superb as always. Everyone there is very friendly and helpful. Jay has helped me both of the last two times I have been in and exceeds my expectations. He is down to earth and very knowledgeable of the jewelry and company. Highly recommend if you are in need of some new jewelry!
