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April 2020 by michael pejack
It was a great place when the old ownership had it. They valued both their good employees and their loyal customers. Plus they were always straight foward, fair, understanding of of the customers needs and the fees weren't sky high. The new owners on the other hand are the complete opposite. They fired all the good ones, have zero respect for their customers and are deceitful and not straight foward. The fees are double what the last owners charged and the new owners give less time to pay off all the stuff you pawn and add on fees every chance they get. It would actually be a lot cheaper to just go and buy a new console, a new tv or anything instead of getting anything out of pawn with these people. Because their fees are that expensive. I don't see this place lasting very long. There are much better pawn shops in the area now.
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February 2020 by Alola Tails
I went in and was kindly greeted. Everyone in the store was super nice! I had a necklace I wanted to sell but was unsure of the stone in it. They referenced me to a jewelry store who could help! I came back and they gave me a reasonable price for all my gold. The facility is clean and organized. I hope people go. Ten out of ten.
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January 2020 by Michael Williams
very cool people. they cut the best deals and have really nice stuff. should definitely shop here.
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January 2020 by Teresa Joachim
Good people! Very helpful!
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January 2020 by CodyD. Pepper
Quality service.
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November 2019 by Christi Robinson
the best in town, good deals, good people with good vibes and great products.
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April 2019 by Donna Hutton
The workers are awesome. They make you feel like your family. They have some awesome deals all the time.
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April 2019 by Mary Blankenship Abell
very nice people and very helpful
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April 2019 by Will Joiner
very good people and i they have good prices
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April 2019 by Matthew Doutt
Bought a flute here, instrument was in great shape. Staff was friendly, place was a little cramped, but all their items appear to be in good condition.
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January 2019 by Jimmy Oliver
My favorite pawn shop in the world! Always super kind, helpful and very knowledgeable about the items they have! Damn hold prices as well!!
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January 2019 by Bryan Wright
They always giving away cool stuff
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December 2018 by Andrew Mayes
Great place! Friendly, courteous and knowledgeable staff. Great prices and inventory selection. Check them out
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October 2018 by Allexus Moore
I have been going to west end for almost 2 years, between west end and cash America , west end will always be my favorite, every time I walk through the door they have a smile on their faces because I there to either pawn ,buy, or sell. But I always walk out with some thing in my hands, and have always been guaranteed. They take care of my items I pawn or put on layaway, or heck even if I come in there to buy . It's an all around 100% great vibe with west end pawn brokers and they become family after a while. I'll always enjoy doing business with y'all. You only go to cash America when you want to be taken advantage of and I'd rather be happy knowing my stuff is safe and with people who care about what you care about , LOVE YOU GUYS!!!!
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October 2018 by Lady D
My name is Donna and me and my husband have been doing business with them for a long time. The ladies there are very nice. They make you feel like you are family. They know most of there customers by name. I don't shop no other pawn shop but theirs. I recommend everyone to stop by and check them out. They have good prices and deals on items. Thank y'all for being the BEST WESTEND!!!!!😀