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October 2023 by Audie Lyle
I'm a 64 year old woman living on a fixed income. I borrowed money off of my life insurance to have my car fixed. I took the vehicle to Osteens to see if they could fix it in late Sept. early Oct. Of this year. I explained what it was doing and asked if they could repair it, both the owner and his son assured me they could. I trusted them completely. They ordered 2 Evaps for it , That didn't work, so I left it again and they hooked it up again and couldn't find the problem, although they did pour a 1/2 quart of transmission fluid in it. This went on for a couple of more times until finally they told me they couldn't fix it. They said it eas the transmission. They did fix a few cosmetic things it needed and charged me $300.00 for a booster for my radio. Another mechanic told me they could have gotten it for$ 150.00. Well I find out that they are not even mechanics, They are a body shop. I asked for part of my money back and they said get a lawyer!!! I paid them $ 1200.00 and I guess I will be walking soon. My advice is just because someone smiles and says yes mam doesn't make them honest!!
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August 2023 by Shannon Lamkin Taylor
mr osteen was easy to reach & took time in-person and on the phone with us even though he is extremely busy.he is very thorough when answering our questions & explaining options to fit our budget.mr osteen is honest & forthcoming regarding time until project can begin and how much the service will possibly cost.we are looking forward to yhe finished project!
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April 2023 by Courtney Smith
George Osteen was awesome to work with, he kept me updated with the status of my truck the whole time. My truck was fixed in a timely manner and for a great price. These guys did a fantastic job!Services: Painting
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February 2023 by Vicki Latham
Ive taken my vehicles here since 1999. With 1 major collision repair, 3 minor body damage repairs, and various body and paint projects, I would never take my vehicles anywhere else. This is a local family owned business who have been here for over 25 yrs. The Osteen family knows how to take care of customers, deal with insurance companies, work with the best quality parts and paint, and has competative pricing for the quality of work they do.
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December 2022 by William Jones
They helped me with a insurance claim for my truck. They were very informative and kept me in the loop at all times. Staff was polite and overall great place. Definitely recommend.
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November 2022 by tee Mercer
HIGHLY RECOMMEND 10/10Mr. George and his crew are amazing, VERY VERY, VERY professional , and super nice. I just got my vehicle back today and I LOVE the results! I would recommend them to anyone. Thank you all sooo much for taking care of my vehicle and bringing it back to life after the horrible damage.
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June 2022 by Mike H
Professional, honest service, high quality work.
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August 2021 by carlin dillard
These group of guys have always done great timely work when I bought my car to their shop! Very reasonable on price & the owner is a great man!
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August 2021 by Matt Derminio
I should’ve left a review years ago, but must’ve forgot. I had this organization repaint my car because the paint was in pretty bad condition. I’ve worked with several body shops in the past and none have come close to Osteens. I was very pleased with the work that was done and wouldn’t consider taking my vehicle to anyone else.Service: Body & Trim
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July 2021 by Steve Carter
Outstanding business George will take care of you
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March 2021 by Amy Salyers
The work done on my jeep was exceptional. It was a long road through no fault of the Body Shop (COVID, winter storm, insurance etc) and George showed great patience in making sure that everything was taken care of. I greatly appreciated his work ethic and the quality of work completed. He honestly is a man of integrity and will treat your vehicle just as good as if it was his own. It was worth the hour plus drive for me and I would go no where else if I need body work done again.Service: Body & Trim
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March 2021 by Kathee Delaney
This is honestly the only.place I will take my car. Very professional and nice!
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March 2020 by Jess Fowler
I want to start by saying I never leave reviews for businesses, but I am always so impressed by Osteens Body Shop that I had to leave one. I have been going to Osteens for over 10 years now, anytime I have a car accident, or need something fixed.
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March 2020 by Connie Clark
My husband took a vehicle to be painted in 2018. Needless to say nothing has been done to the car yet, still in the same spot on the lot. He has been going to check on the car and the owner said he was having problems getting help and keeping it. Last check about 2 months ago, he stated he didn’t know when he was going to get to it but his brother in law paint cars and would let him know. Still no word!
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September 2019 by joyce root
They knew that I was from out of town and I had to have my RV repaired they could have taken advantage of the situation but I have to say they are honest and the nicest people to deal with. I travel a lot and have never been treated as well and the for very little money. If I lived here and I needed any collision repair they would be my first call.
