“Ashley has been fantastic at keeping in touch with me through everything. I have appreciated her always checking in to see if we could get my rates lowered. I recently was able to switch to State Farm and save over $100 dollars between my last insurance and this new one!”
“I am so happy to have my insurance needs with Tom and his crew they are so nice they are down to earth they have went o er and beyond for me on all of my claims I will continue all of my business with them Thanks for everything you guys”
“I have to take a moment and brag on this office. They are amazing!! Myra is the best and always puts up with me emailing my crazy changes to my policies with a smile. Everyone here is extremely helpful and they are fast and efficient.”
“A few months ago was the first time I had ever been to this office, but they are super sweet and will help you get the right insurance at affordable prices.They have great customer service over the phone as well. Always super super nice and always make you feel welcomed.”
8:30AM - 5:30PM
4447 Canton Pike, Hopkinsville
Life Insurance
“All is good up to and including Cendee and Kristy. Beyond them, we believe that some breakdown in communication occurred. We learned that the claim was improperly assigned in the upper chain of communications, and it took a strongly worded letter from Cendee at Kristy's office, to get any kind of action from the upper echelon. The original date of the accident was 23 August 2022, and through no fault of Cendee or Kristy, we have yet to know from Allstate as to whether our car was declared a total loss or whether our $500 deductible claim has come into play toward repairing the vehicle. As we needed some form of conveyance, and because the status of the claim was unclear/unresolved, we purchased a replacement vehicle from our own funds. We appreciate the efforts made at the local agency level, but we believe the claim was poorly handled. This created significant confusion for my wife and me, insofar as financial planning is concerned. Because of Cendee's good efforts, we will not be making any changes to our homeowners or automobile coverages.”
“Emma was wonderful! She reached out to me after I did some research online regarding State Farm and renter's insurance policies. She helped me put together the ideal coverage for my mom at her assisted living facility. She called when it was convenient for me and explained everything clearly. I would definitely work with her again.”