Insurance in Hopkinsville, KY

“I recently had the pleasure of talking with Becky from StateFarm, and I can't express enough how helpful she was in resolving my issue. From the moment I reached out, Becky displayed exceptional professionalism and a genuine willingness to assist. She took the time to thoroughly understand my problem, offered clear and concise explanations, and worked diligently to find the best solution. Her expertise and patience made a potentially stressful situation much more manageable. Thanks to Becky, I now have a clear path forward and feel confident in my coverage. I highly recommend her for anyone needing assistance with their insurance needs!”

“I never thought I'd use the words "thrilling" and "home insurance" in the same sentence, but here we are. My journey with Steve Crisp wasn't just good, it was life changing. I contacted them fully prepared for an epic battle with bureaucracy, armed with patience, snacks, red bull, and the number for a therapist. But to my absolute shock, none of that was necessary

From the moment I dialed their number, it was like the universe shifted. A cheerful human, yes human, Ashley answered the phone almost immediately. I didn't even have time to get annoyed by hold music. Ashley, who I can only assume was sent by some higher power, greeted me by name, like they'd been expecting my call.

I don't want to call out my now ex insurance provider that rhymes with "arm churro", but Steve Crips State Farm is on another level. I highly appreciate their level of services and knowledge to protect my family and investments. If you are like me and want to switch after getting nothing but the run-around with Arm Zero, give Steve Crisp State Farms a call, seriously.”

“I have to take a moment and brag on this office. They are amazing!! Myra is the best and always puts up with me emailing my crazy changes to my policies with a smile. Everyone here is extremely helpful and they are fast and efficient.”

“A few months ago was the first time I had ever been to this office, but they are super sweet and will help you get the right insurance at affordable prices.They have great customer service over the phone as well. Always super super nice and always make you feel welcomed.”

“All is good up to and including Cendee and Kristy. Beyond them, we believe that some breakdown in communication occurred. We learned that the claim was improperly assigned in the upper chain of communications, and it took a strongly worded letter from Cendee at Kristy's office, to get any kind of action from the upper echelon. The original date of the accident was 23 August 2022, and through no fault of Cendee or Kristy, we have yet to know from Allstate as to whether our car was declared a total loss or whether our $500 deductible claim has come into play toward repairing the vehicle. As we needed some form of conveyance, and because the status of the claim was unclear/unresolved, we purchased a replacement vehicle from our own funds. We appreciate the efforts made at the local agency level, but we believe the claim was poorly handled. This created significant confusion for my wife and me, insofar as financial planning is concerned. Because of Cendee's good efforts, we will not be making any changes to our homeowners or automobile coverages.”

“I have Auto Insurance, Phyllis is the one who helped me get started with the policy over the phone. She is nice and knowledgeable to help with what services you need. Everyone is extremely helpful and nice.”