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October 2023 by Jessica Millenbruck
Friend used these people to PCS and her whole household goods are cover in mold/broken and now they have a new place and have to buy literally new everything down to towels to dry off with, these people who packed their stuff need fired and they need a refund. Especially with mold covered on literally all their stuff
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October 2023 by John Blunt
Over rated ridiculous prices did not hire not John but his wife. Thanks but no thanks. No stars but I have to choose one.
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October 2023 by Gekni R.
Customer service was really rude, that person's name is Arleen. very inconsiderate and not helpful at all.
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August 2023 by James Anderson
I am pcs’ing from fort Campbell and initially had this company contracted. The gentlemen showed up late on the first pack day, seemed ready to work and then called a civilian rep reporting that my house was dirty and unorganized. Complaining that my house smelled like dogs and thenf later on in the report I read that they had said there were dog feces in my house which I can assure was untrue. Seemed like they just didn’t want to do their job. After 5 minutes of scrubbing a wall my child had left food stains on the “mess” was cleaned up. My house does have. Smell of dogs as I have 2 large dogs but it is not the smell of their waste. I was assured they would be back the following day to pack and ship on the same day which seemed odd but I assumed them being professionals were trustworthy in making that call. The following day the truck showed up on time to ship and was baffled that nothing was packed. An hour later the movers showed up, one gentlemen being the same but with 2 ladies. The civilian showed up assuring me my house was of quality for the movers, which baffles me because I had done nothing besides scrub a stain off of my wall and spray air freshener. Anyways the trucker left because it didn’t match his schedule and after filling 3 boxes the packers left because they didn’t have a truck. This was all with zero communication as to what was going on. Then I was told they were not able to reschedule any time soon and I now had to go down the rabbit hole of government travel and hire a new company missing my pcs timeline and splitting my family in half to sign for the next house on time. This has also put me out of pocket for several new found and unplanned issues. I was assured it was a miscommunication from their hq and their rep on the ground which I’m sure was part of the problem, but even the packers from the first day were rude and now lying about the quality of my home which is offensive on every level. So to me it seems like this was a failure on every level of this “company” and as nice of a person as I am I have now been left to feel like I need to complain about this company at every platform possible, from the military level, civilian level and even on here complaining and warning people. From what I can tell reading these reviews and hearing from other military people this seems to be a reoccurring issue with them, even the slander of someone’s home. I’ve read several accounts on here of the same situation. Yes my dogs have an odor compared to a household without animals, but it seems like being a mover you would be more inept to dealing with such situations instead of blowing it out of proportion to avoid doing your job. Bottom line: DO NOT EXPECT QUALITY WORK FROM THIS “ORGANIZATION”. I have been in the military for close to 6 years and done 3 military moves where I was less organized and seen 10x a better product. I’m not one to thump my chest about what I do for a living by any means but I’m at a service for everyone in this country on a daily basis and it sucks to hire someone for a service and be treated in such a way. I’m sure I will receive an apology from their google page like everyone else with a negative review, and I assure whoever is reading this and planning on typing a 6 word we apologize message will be wasting their slim efforts. This concludes my Ted talk.
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June 2023 by Patricia Bader
It use to be Hammond's Moving & Storage, Inc. I worked there many years ago. I was job hunting but, Robert Adams wasn't at work yet.
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June 2022 by Mimi
For now I am giving 3 stars.The movers that came were very nice and they did a great job packing as far as we saw them packing things.The man who was in charge wanted us to sign at the beginning that they didn't damage our property and also wanted us to sign at the end that they sealed the crates infront of us WHICH THEY DIDN'T and could not for some weird reasons.. which didn't seem very trustworthy to me. Also the paperwork should be prepared better. He wanted us to write on inventory lists/high value lists without their company name or page numbers.Will update the review after we receive our stuff. We will see if stuff is broken or missing.
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May 2022 by Jess Benz
Great, once I got ahold of them! Too many numbers listed on Google.
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July 2021 by sam yandall
I know multiple people who have worked at this facility. Colleen and Robert both are wonderful people but the employees aren’t treated the same. There’s a woman that’s been working there for some time in the office because i’ve seen her when I’ve been in there but they bypass anything she does. She messes up and they brush it off. She messes up a lot of the paperwork there. Also when the employees quit and I know for a 100% fact a couple have quit they try to say they’ve fired them or terminated them. The employees aren’t treated right. Especially after they try to quit and are labeled as terminated. The ones who have insurance with this company are completely cut off from the insurance without notice.
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January 2021 by Jen Butzer
Over the phone they seemed great. They said between 8-4pm theyd show up. For what I have to say, I hope does not reflect the actual moving company, and that they just have poorly hired help. The people that showed up were, an older guy, a young kid and a younger female.First, They didnt call to let us know they were on their way but thats fine. But We get an alert on our cameras, we watched on the camera them walk up. The guy (Byron) stated "who puts their trash up by their house like this? I wouldnt wanna smell it." To which the female (Kacey D) stated "I dont want to even see what the inside of this house looks like" Then Byron stated oh dang theyre watching us on Camera right now, then Kasey whispers "youre not gonna want to take anything from this house." Yes let me clear some things up. We did have the trash cans pulled up to the house not down by the street, so that they'd be out of the trucks way. Yes we had an oversized lazy chair, a kitchen table and chairs that we broke down , which the trash guys asked us to do so it would fit better in the truck and easier on the guys to throw into the trash truck, yes it was all outside our house because IT WAS TRASH DAY. As for the smell nothing and I mean NOTHING was dirty or smelled. There was no actual garbage out there. There was no mess it was all organized and stacked up against the house out of the way. Not to mention, we are moving to the other side of the world. We are purging everything because we do not want to be over weight. As for the inside of our house, How did it look Kasey? It was nice and clean huh? All of our nice belongings that you didnt write on the clipboard to inventory that I had to correct you on huh? Or how about all my kitchen stuff you labelled clothes? Or the two Surround sounds blu ray players and speaker system labeled kids toys? Didnt think we would catch that huh?Warning to those about to use them, they seem to have a habit of stealing if they warn each other not to steal from them based on if they think the house is a mess or not. And whether or not they know theres cameras
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September 2020 by Amber Word
They guys were nice, but a lot of our things got broken. I'm only giving it 2 stars because of how great the guys were who helped unload it.
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July 2020 by joan norman
I love going to Hopkinsville Kentucky to the Coleman worldwide Moving Company the people are very friendly and that always always keep me smiling anyting I need or ask questions they're there to answer and provide anything that I need thank-you Hopkinsville service center
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February 2020 by Tyler Smith
Seems to be a very credible company... Currently highring too
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December 2019 by Kacy Adams
Efficient staff
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August 2019 by Haley Skaines
Wonderful customer service hands down. They were friendly and careful with some of my older stuff. Highly recommend.
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July 2019 by Melissa Wheeler
TERRIBLE CUSTOMER SERVICE!!!!! A representative came to our house so they could give an accurate estimate and we received a quote with our requested move date and then the representative kept dodging our calls and not returning messages. The representative called one week before our move to inform us that they could not move us because they are booked through July!
