-
April 2024 by Shawn Ryan
I sure hope there’s someone else to buy propane from because this company was less than helpful giving me information about new service
-
April 2024 by Amey Cooper
Really no star!!!Never will I call these people we moved in to our sisters home wanted to put the account in my name the tanks had fuel in them they wanted to charge me for what what in there ...I call it double dipping so we said no they said they'd be out to pick up tanks ...I was gone when they came didn't call me to say we're on our waydude broke my pavers and denied it pictures in my review they left me a mess not to mention it's cold right now and our sister had paid for that gas hope you go out of business...soon won't be a need for propane you guys owe me pavers
-
January 2024 by Devyn Moll
Only went with this company because the propane price was the cheapest around. I initially called in the summer of 2022 to inquire about service and they had a technician come out to check my existing tanks. I have cameras around my house (as most people do) and I got a video of their technician peeing on the side of my house. When I called the office to address this, the lady on the phone told me that their guys are in the truck for a long time so he probably had to go. (I live by 3 gas stations). Fast forward to winter 2023 and I was reluctant to go with their service, but I didn't have a lot of options. I scheduled a delivery for today and since I wasn't told a total amount of what the cost would be I didn't have the funds transferred and my card was declined. I get a call from their lady in the office irate because "the guy has been waiting for 15 minutes". I apologized, explained I needed a total and they she ran my card successfully. Once my card went through she hung up on me. I work in customer service and manage 10 technicians in the field and courtesy/customer service is not that difficult. The customer service at MidWest is just absolutely awful and this will definitely my first and last season with this company.
-
January 2024 by James Hiatt
Good prices
-
April 2023 by Jack Smith
Don’t use their propen tank is always leak or half tank and they charge 10 dollar extra for cycle rest always they say your tank is expired and over charge
-
January 2023 by John Hoofnel
Paula was very helpful! Gave me the answers to questions I didn't even know I needed to ask.
-
January 2023 by Marla Crabtree
Informative and courtesy employees that do an excellent job. They work with you to really help you and answer your questions. Such a breath of fresh air after dealing with Amerigas.
-
October 2022 by Robin Turner
Midwest bottle gas employees are always courteous whenever I have a delivery or call them on the phone. Thank you for the upbeat manner your whole team has!
-
October 2022 by Phil C
Been with Midwest for years. Excellent service from an excellent company. Highly recommend them!
-
October 2022 by Mike Ashmore
Ive been with Midwest Gas for 35 years. Always had great service. Never thought going anywhere else...
-
October 2022 by G Man
Customer service is excellent. Delivery is quick and helpful with any questions. Highly recommend.
-
October 2022 by Thomas McMannon
Midwest Gas has been my propane dealer for over 30 years. They’re always there when they say they will be and react quickly to any problems that I have.
-
October 2022 by Eric Foley
Always reliable, they’ve never let me run out of gas. Highly recommend.
-
October 2022 by randysstores
I had new service installation and couldn’t have been more happy with the extremely courteous and professional service. Steve came and did an evaluation and let me know my options and costs ahead of time. Then they returned exactly at my appointment time and Steve and Willie installed a tank, lines , checked all safety issues , etc and had my new location warm in no time. They were very informative , helpful and professional and very much appreciated ! Thanks , Steve and Willie !
-
October 2022 by mackenzie kinman
Normally do not leave reviews, but received awful customer service. Was told I can not purchase propane due to no error of my own. They failed to reach me earlier in the year, never received a phone call, or any sort of communication. Had called to change things over in my name and now are stating I did not. Have never heard of a company refusing to do business due to a communication error.
