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January 2026 by Chelsey L
Shoutout to Matthew G at the Henderson location. I went in for a simple name change to my account and came out saving money. Mathew let me know very helpful information about the service we get from Spectrum. He is absolutely awesome!
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October 2025 by KELLY HILL
Plan to be there for awhile no matter what.
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October 2025 by Sydnie Townsend
Jordan & Connor were absolutely fantastic!!!
They did everything in their power to get me taken care of. It was not an easy solution but they were patience, reassuring and so respectful! 10/10 recommend!
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September 2025 by Gracie Potts
Jordan was very helpful getting me set up with a new iPhone. He helped me upgrade my other Spectrum services as well, and answered all of my questions with expertise.
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May 2025 by Sarah Hartman
Dropped off a router at this location and had a good experience, though initially a bit of a wait, once I was seen it was a quick process. Store is clean and modern. Check in process was a bit unnecessary.
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April 2025 by Brenda Overfield
Very friendly atmosphere good service
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April 2025 by Iurii Vasilev
Worst ever provider. No chance for gaming, trash instead of service and I have to pay for it 92 dollars. Goodbye spectrum
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March 2025 by Tara Hansen
internet is always out. literally what do i pay you guys for. no updates in the past 6 hours. internet has been out for 20ish hours.
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March 2025 by Robby Forehand
Our phone upgrade was seamless. Brittany was super knowledgeable and helpful. She took the time to really explain the process to us. Awesome experience all around. Thanks Brittany!
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February 2025 by Gee Dubb
Always too crowded
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December 2024 by Deborah Tucker
Very friendly and helpful. Got right in and out….
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October 2024 by Ryan David Newcom
Quick service
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October 2024 by The Gambler
As far as I'm concerned this location ought to be closed because they don't fulfill customer service or handle issues they just collect money and talk sales but don't deliver and after 3 weeks of issues basically being called a liar showing proof and documentation over and over again of not receiving services that I'm charged for that they can't seem to fix yet they push and sell the items that aren't working correctly and as far as I'm concerned if a lawsuit will help the matter that's what I'm going to pursue because I am sick and tired of people who have a job that do nothing but lie and promote false ads and don't deliver on services that cost me money and frustration. These people are a poor excuse for a company. I would suggest you do business with their competitors
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August 2024 by Carrie Bak
The guy at Walmart 7/20 at 12pm needs to learn better sales tactics. Following someone through the store despite them telling you they're not interested isn't a good one. Instead of making me go home and regret the decision of not making the choice to switch to Spectrum Mobile, I am looking for alternative internet options in my area. I had to walk away from him because there's nothing worse than a short man not listening to someone telling him no. He decided to follow my fiance from one end of the store to the other, telling him he could make me change my mind. I'm already tired of the outages and unstable internet connection anyway.
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July 2024 by Luke Chaney
Spectrum does not care about their customers. We discontinued because our cable wire was hanging down, asked then to con pin it back up to the house. The tech they sent to my house CUT out cable wire and left. No internet for 6 days, then we swap phone and internet, pay the bill on the 15th, port over on 27th and they want us to pay for a whole months bill. They are a absolute joke.
