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March 2024 by Keith Vance
Inflation, but they do have great deals on certain things that is why I always get a weekly add and find the deals, wherever they may be!!!
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February 2024 by Martii Campbell
Clean and polite
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January 2024 by Chrisandra Taylor
Great selection. This store carries products that you cant find elsewhere. Unique items and more choices than big chains. Staff is super friendly and helpful, shelves are well stocked and organized. What a gem. Highly recommend.
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August 2023 by Gene Travers
Well, it's not Walmart. But ...The prices are, accordingly, higher. Over $5 for a frozen meal that Walmart has for close to $3.25? Same significant price difference on simple cans of soup, too? Yep.The one that really gets me, though: They have a rewards program you can't actually access in the store due the poor cell signal. "Are you a rewards member?" Well, yes, but I can't prove it because the cell signal is so bad in here that I can't pull up the app.
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August 2023 by Vickie King
Picked up lunch from the Deli. The staff was beyond helpful and friendly. ?
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June 2023 by Adam Williams
manager would not help customers check out even when asked by co worker and customer wouldn't even respond her name was kai red hair with glasses not good for business.
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October 2022 by Schelece Henderson
Chicken was hard/dark used old oil or burnt oil?
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June 2022 by NUBIAN LOVE
I hate this store. The cashiers and managers are rude. And there is no racial diversity amongst the cashiers, front desk workers or managers. I believe the person who does the hiring for this store is racist. And that is why I will not be shopping at this store anymore.
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February 2022 by Ryan Nash
I went here the night before a "big winter storm." I have never seen so many employees at the store before! They were very busy at the Eastgate location, but they were handling it like pros! There was food on all the shelves! Every checkout lane was open! Baggers in every checkout! Definitely earned a more committed customer today. You make Wal-Mart look like amateur hour!
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January 2022 by Toshiba Crenshaw
There is nothing really wrong with this particular sureway, other than the fact I can't find anything, I'm looking for, though truth be told I don't go there enough to even learn where things are placed anyway. They are extremely to expensive for me and my finances, (or the lack of), my finances that is!!! ??????? ????????
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August 2021 by Amanda Askren
Every cold container I touched was leaking or dirty. I just walked straight out I was so disgusted.
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July 2021 by Jerry Williams
I just called the deli to inquire whether or not they had banana pudding in the cold case. The person said she wasn’t sure so I asked her to please go look. She must be having a bad day because she was not pleasant. And no they didn’t have any as usual. So I went to Eastgate. They always have banana pudding in stock. I’m buying it for my 90 year old mother!
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May 2021 by Alicia W.
I have been buying Sureway chicken now for 10 years. I order anywhere from 12 to 150 pieces, depending on occasion. I have only had one bad encounter which was about 5 years ago. But what I experienced yesterday was so disappointing. 2 weeks ago I placed a order for our mother's day pitch in at work. The day its time to pick up they said there was no order for me. I know I spoke with a woman 2 times about my order so I know it was placed. Instead of trying to show customer service the person in the deli was very rude and even hung up on me. Mind you this is a pitch in for a multi millions restaurant for mother's day. He left me with no option to accommodate me for their mistake. I can tell it's a new crew back there and they are very disrespectful I did call the Sure way on 2nd street and THANK GOD FOR RACHEL. She was so sweet and understanding. She was able to get us our 150 piece order fulfilled without any problem! I wanted to tip her and she wouldn't take it. Just want to say shame on you Sureway on Watson lane. You have lost a loyal customer. And you deserve no stars! Rachel you rock and deserve a pat on the back for helping us out when we were looking to be totally screwed!
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May 2021 by Edward AC Gish
Sureway north is always well stocked and very clean. I shop all 3 stores in Henderson but I prefer North.
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November 2020 by Cary D.
I am absolutely disgusted by their business practice. My wife went in there for one thing and no one is wearing masks. She left and called the manager who informed her that they do not have to make people wear masks despite a mandate. A business in Kentucky was just shut down for covid violations so hopefully sureway is next. I have 3 family members with covid one of whom is on a ventilator and my wife is high risk. How dare you not protect your customers during a pandemic. I'll never shop there again for anything ever and I encourage everyone else to do the same.
