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April 2024 by Ellise Strawberry
Where is the manager named Casey?!!!! This location will not last long without him.1. When I first pulled up to the drive through speaker, I was told that they were busy, so it would take a few minutes before I could order. (It took about 5 minutes.) There were only two cars ahead of me, and no customers in the store.2. The girl who took my order was really rude. I get it, there were only 2 workers, but that's no excuse for being rude.3. It took 20 minutes after my order was taken to get my food (3 SS burritos with no sausage, 3 medium fries).I come here often and order the same thing 99% of the time. Whenever Casey (the man who is the manager) is working, my order is always correct. Casey hasn't been there the last 5 times, and my order has been messed up more times than not, and the service has suffered. Today, my order was correct, but the workers were unprofessional and unpleasant.There is a Sonic five miles away from where I live, but I drive from Ohio to this location because I prefer it. I'd hate to have to find another location.
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February 2024 by hailey chipman
I wanna give a shout-out to the outstanding and amazing customer service of Casey on nights from this location! She deserves a raise! Super sweet lady!
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December 2023 by Derek D.
Eddie helped me with paying for my meal when my Apple Pay wouldn't work was very polite and considerate an exceptional worker despite having to work I new years eve
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December 2023 by SwarM c t
They were extremely understaffed like everyone nowadays but the point of the review is for a worker named James who was working his tail off and provided the nicest best customer service I’ve ever had James deserves a raise highly recommend this
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December 2023 by E L
Originally asked for chicken tenders or popcorn chicken; both were approximately 7-8 minute wait. Decided not to wait so we ordered other things. Ended up waiting 8 minutes for our other food anyways. Grilled cheese for daughter was half grilled; too was grilled, bottom was a soggy piece of ungrilled bread. Tots were hard and cold. Not sure about this place. Definitely won’t be back
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December 2023 by Heidi Williams
Service was fast and friendly and super helpful. It was icing on the cake to find out my foot long Coney was on sale!
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October 2023 by Sarge
This place is nasty. Thank god I took the lid off of my drink because there was a DEAD FLY floating in it!! I feel like someone did that on purpose. How can you not see a black fly in the sprite when you put the lid on? Also the burger I had was lukewarm and had no
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October 2023 by Lynda Rust
The staff was very friendly and the food was great, I would definitely come back here again!
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October 2023 by Selina Stabile
Hands down the worst experience I’ve ever had at a sonic. I will not be returning. The manager on duty is snotty rude and entitled. I wil say the team member she had with her was a very nice lady though who ensured to try and fix the situation. I waited over 20 minutes to receive cold food and a nasty attitude from your manager.
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September 2023 by Katelin Fern
Put in online order showed up and they were closed. Signage even said they should have been open.
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September 2023 by Robert Smith
Great place to go. The sonic blast beats any other frozen treat hands down. Love the route 44 cherry limeade.
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August 2023 by Jason H.
Why does Sonic give you paper straws that collapse after a few slurps? Do they not realize people want to drink their beverage? What numbskull executive made that decision? Oh, it's for the landfills and oceans! Their imagined positive environmental effect is negated by the styrofoam cups with plastic lids That sounds about right.
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August 2023 by Archie
An older looking gentleman was at the window, he was very pleasant and had my order fast.
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August 2023 by Brandon
Always slow and almost $7 for two medium soft drinks, no thanks.
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August 2023 by Robert Butts
This is the worst location I have ever had an experience that the few times that I have been here they've always got my food. Wrong service has been slow or non-existent. I've even had one guy charge me $10 for a single breakfast burrito. And then today just ordered the same burrito that I was charged $10 for. Got it for 5 but the burrito was the wrong one after I told the lady at the drive-thru five times what I wanted.
