Kroger Pharmacy in Hebron, KY, is known for its friendly and helpful staff who are dedicated to supporting customers' health needs. The pharmacists go beyond dispensing prescriptions; they offer advice on health topics, perform clinical services, and administer vaccinations such as flu shots, shingles, measles, and Tdap vaccines. Customers can easily manage prescriptions through convenient online tools, making refills and transfers simple and quick. Many reviews highlight that the pharmacy staff is always polite and willing to find answers to questions, even when short-staffed. Customers appreciate that staff members, including individuals like Mitchell, remain calm and professional under busy conditions, ensuring a positive experience. Despite occasional long lines or delays due to staffing shortages, customers generally feel well taken care of, especially because staff communicate clearly and prioritize customer needs. The pharmacy's excellent customer service extends to handling insurance issues and prescription transfers smoothly. Frequent visitors note that they have never experienced issues with receiving the correct medication or doses. The use of the Kroger app is highly recommended for viewing prescription information and managing medications. Overall, the pharmacy provides reliable support, friendly service, and efficient processes, making it a preferred choice for many in the community. Customers express strong loyalty and would not want to switch to another pharmacy, trusting the staff to meet their health needs consistently.
Great experience with all the pharmacists. It is busy and long lines sometimes, but for the most part it goes quickly. The 2nd drive-thru line does help!
October 2024
Never had a problem. Always nice and I have always gotten the correct dose and type of medication. Only problem I ever had was caused by a national shortage.
February 2024
Fast and friendly staff love the service they provide
