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May 2023 by feliciano consola
Excellent and careful customer service.
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June 2020 by erin bowling
They have a very friendly and helpful staff, clean building with good hours. Small personalized banking where they know your name.Amanda at the Hebron, KY location is always professional, courteous and helpful.
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July 2019 by Alexandria Schroder
Excellent customer service. They remember your name and great you warmly when you enter. Alisha, Tiffany, Rita, Amanda- they all are wonderful.
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February 2019 by Dan Hahn
Love this bank! Eric Hasser does worders for small businesses like mine. You're not just another face in the crowd at this bank or when you work with Eric!
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November 2018 by Dr. Bob Coppola
I used Misty and First Financial Bank with my new business and the process to get started was easy and seemless with Misty's help. She is a "people person" and is my contact for all my needs. She makes herself accessible, which in the banking industry, is often rare.
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November 2018 by Max Hulett
Love all the FFB branches. They have great customer services. They never bombard me with unnecessary fees and unrealistic limits. This is a great local bank that caters to your specific needs. Just wish there were more branches in NKY.
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November 2018 by Michael Tucker
Great service. Very professional. Ask for Misty Lawrence.
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November 2018 by Paul Topmiller
Misty is always there to answer all your banking questions. Great service with Misty!
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November 2018 by Robert Scott
Highly Recommended!
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June 2018 by Tracy C.
Walked in to this branch and received a warm welcome. Tiffany asked us what type of banking we did and discussed the different types of accounts they offered. Tiffany escorted us into Gina's office and offered us a warm and friendly hello. No one was speaking loudly and Gina was even under the weather and still so pleasant. I think we have found our home bank. Thank you both for all of your kindness.
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April 2018 by Mark G.
The mobile app and online banking never work. First Financial has all kinds of hidden fees and some things can ONLY be changed online. For example, you can only turn off paper statements online or they charge you a fee. But the mobile app and online app have bugs so it's a problem that wears you out because they never fix the apps and no one at a branch, even managers and Vice Presidents can't turn off paper statements.
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November 2017 by Bob Coppola
Misty helped me set up a new business checking account. She came to my office and made the process as smooth as possible. With my busy schedule, and not much time to get to the bank, Misty was able to get me going in no time at all and made it convenient. The mobile app is also great to quickly check my accounts.
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November 2017 by Slim49n
Great people in there. Very gracious & helpful
