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6AM - 12:30AM
3057 Terminal Dr, Hebron
Car Rental
“I picked up a car here at the end of June . My late night flight had been delayed and I was tired and stressed. When I got to the garage, Marc was there, and he was the best of help. He was so nice, and he made me feel comfortable. He even went above and beyond to help me when my car wasn’t available. Literally the best interaction I could ask for. The other man who was working that night I only spoke to briefly, but he was kind when I was struggling to figure out the car situation.
Beyond the customer service, the cars have been in good condition, never had any problems (except the first one smelled mildly of smoke, but it aired out and I haven’t had that problem since.) The only reason this isn’t a five star was because of that car, and because my first time renting I went to the desk instead of the lot first, and the woman there was kind of rude and was not clear about policies. But other than those couple of things, I really like it here, and that’s why I use it every other month.
TLDR; maybe one or two mild issues, but overall pretty great! and MARC is literally the best please give that man a raise.”
6AM - 12:30AM
3057 Terminal Dr, Hebron
Car Rental
“This was my best experience of renting a car I have ever had! The employees were courteous, helpful and knowledgable. They helped me immeadiatly. They had the car I had reserved. They upgraded me to a better car for my family and all of our suitcases. They were great.”
6AM - 10PM
3057 Terminal Dr, Hebron
Car Rental
“We reserved a car, but received an suv … probably because they didn’t have the car we reserved. It was mostly a hands off experience picking up and dropping off.”
“Excellent vehicle provided and very courteous staff! However, there are long lines due to multiple rental agencies be served by a minimal staff. Be prepared for a long wait!”
Open 24 hours
3256 Loomis Rd, Hebron
Car Rental
“Used this Avis as an Avis preferred member a few times for business and has always been great. Buses to and from the airport are frequent and quick and last time, they upgraded me from an intermediate car to an SUV! Thanks Avis.”
6AM - 12AM
3057 Terminal Dr, Hebron
Car Rental
“Shout out to Jane at the CVG Hertz that got back to me in less than 24 hours to communicate that she found the luggage I left in the trunk of my rental car. She held it for me through the weekend so I could pick it up on my way back through the CVG airport. Excellent customer service! Thank you, Jane!”
“Avis, you’ve truly outdone yourself. I recently made a reservation for a compact car, but upon arrival, I was greeted with the classic Avis experience: “Oh, we don’t have any compacts, but here’s an F-150 instead!” I swear, it’s like a live reenactment of that infamous Seinfeld bit. You know, where Jerry says, “You know how to take the reservation, you just don’t know how to hold the reservation. And that’s really the most important part of the reservation: ‘The holding.’”
Every time I walk into Avis, I’m half-expecting a clerk to ask me if I’d like a six-wheeled monster truck or a submarine instead of the midsize sedan I reserved. It’s almost like they think “reservation” is just a charming little suggestion rather than a binding agreement.
And when they finally offer a compact, it’s always a Ford Escort that’s seen better days. “Yeah, you better give me the insurance because I’m going to beat the hell out of this thing,” just like Jerry said. At this point, I’m wondering if Avis has a secret competition to see who can offer the most outrageous substitute for a reserved car.
So, Avis, thanks for the constant surprises. It’s a real joy navigating city streets in a vehicle designed for off-road adventures. Keep up the “good” work—your knack for turning simple car rentals into a full-blown comedy show is unparalleled.”
“This was a great rental car experience! We were greeted by Hakeem when we walked up to the counter. We accidentally left our luggage at the counter when we went to get the car. Hakeem rushed out to bring us our luggage before we left. Highly recommend!”
“Budget is way better than competitor's fast check is perfect easy in /out process , nice clean maintained vehicles . Keep up the great job Budget very impressed.”
“We had an issue with our bundle airfare and car rental and we had to find a one day rental. I’ve never rented from dollar before and after reading reviews was kinda worried.
The rates were great. I loved that I was able to check in online and not have to deal with any lines or people and was able to just go straight to my car and get to getting. It was a fast and painless process.
My only issue is the car itself needed some serious maintenance. The tire had a slow leak and by morning we had to fill it up and the brakes needed replaced SO BAD!
I’d definitely use them again in a pinch!”
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“Such a great car rental experience. No queue, friendly staff, and got the exact car as I wanted! Enterprise and National, you guys are by far(!) the best!
Just try Dollar/Thrifty/Budget for once, and only then you will realize how good these guys are @ National and Enterprise! Highly highly recommended! Top!”