CVS at Hazard Village Lane is a clean, neat, and well-organized store where shopping is easy and convenient. The store staff are consistently friendly, helpful, and go out of their way to provide good customer service. Customers appreciate the pleasant environment and the helpful attitude of the employees, making visits comfortable and welcoming. The store offers a variety of items, including special deals on items like coffee, as well as a wide selection of bourbon, whiskey, and other liquors, which some find unique compared to other places. The store manager is highly praised for being present and actively working, contributing to a positive shopping experience, and the restrooms are always clean and well-maintained. However, some customers have expressed concerns about the store's dairy section, particularly the small and often understocked chocolate milk shelves, especially in the evening. They suggest expanding the dairy section and ensuring essential products remain available throughout the day. Additionally, customers feel that staffing could be improved, especially during evening shifts, to reduce wait times at checkout and to allow for more friendly interactions with employees. Many appreciate the store’s hours and reliability, especially during difficult times, and recognize the hard work of the staff. Despite some frustrations over product availability and staffing, CVS remains a trusted and valued local store, known for its cleanliness, friendly service, and wide product selection, even if the prices are sometimes higher. Overall, CVS is seen as a clean, friendly, and dependable place that could improve with better stock management and staffing.
