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April 2023 by Ej Combs
Not cheap, kinda crowded
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December 2022 by Douglas Cornett
Constantly having phone problems. Their only response is do a SIM card pull, do a factory restore, or I’ll put in a ticket. After 3 months phone is still not working properly.
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December 2022 by Jaime Pratt
Nice atmosphere, nice phones
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October 2022 by Stacy Burns
Most of the staff are rude and act like you are stupid for asking questions. They never fully explain anything and rush you out the door. Most people around here would go someplace else if there was another carrier that offered service. Unfortunately AT&T doesn’t pick up in some areas.
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October 2022 by elisha shepherd
Lazy staff, acts like its a burden to help you and never answer the phone when you call with a question
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March 2022 by zerokhool
Lazy staff, acts like its a burden to help you and never answer the phone when you call with a question
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September 2020 by Keisha Leemaster
Always nice, takes the time to break everything down and make sure you understand fully, they truely do care about their customers!!! I love the Appalachian Wireless store!!!
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March 2020 by Kevin Day
Great place to to get cell phone Supplies and a new cell phone
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February 2020 by Fishing.momma Ison
Rude associates. They never ask do you need help and they definitely don't try and help find a solution, Cumberland and Whitesburg is way better customer service. I'll never go here again. If I wanted to be treated like I'm not good enough I'd go to CVS.
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January 2020 by Dave Eversole
Always been helpful to me,,, I pay my bill on the phone and never a problem friendly people
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January 2020 by Travis Hannefey
They require you to have a local drivers license to buy a pre paid phone . If I was local I wouldn't need another phone... Lol... Kinda crazy considering nothing is contract... Only costing themselves money by not selling to out of state buyers.
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December 2019 by Kaitlyn Shawntae
never answer for service.
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May 2019 by Ouida Centers
In and out pay your bill as long as it not on the 1 or 3 then you have to wait a few
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April 2019 by Anthony Joseph
Caring customer service and great people.
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January 2019 by Isaac Lawson
I have a two year contract with 2gigs shared with my daughter for over 150 bucks... whaaaat a total scam. I went there because Xfinity service was in and out but still only 45 bucks for unlimited service... well guess what ...Appalachian is in and out too. Total waste, about to give my son the phone and go back to Xfinity for myself and the kids can hook up to my phone for free and save data.
