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September 2024 by James Browning
Had a overnite letter left Pikeville ky on morning of the 9th due on the 10th and still sitting here on the 11th waiting for it to arrive. It's 340pm in the afternoon and left post office at 615am this morning. Why does it take 12 hrs to deliver main in a small town. Very dissatisfied.
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May 2024 by Michael Nowlin
Customer service in the post office is good. It’s the mail delivery that is lacking. We sometimes go days (once it was an entire week) not receiving mail. But eventually our mail box will be stuff with mail, some post marked a week or more before. Today, Saturday May 11, 2024, not one of my immediate neighbors received mail today. We never even seen the mail vehicle on our street. And this sometimes happens through the week. No consistency. I can understand being early sometimes having a lighter load, or being late because of a heavy load. It is the not delivering that is the issue. Calling the post master comes with zero results.
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January 2024 by Scott Blackburn
Wouldn’t even bring my package to the porch because there was a half inch of snow on my driveway. Talk about lazy.
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December 2023 by Cassie Redden
Put in a mailbox so we could start getting mail, following all of the requirements on the website, we were then left a note saying we can start delivery, but it will need to be moved to the other side of the road, which we will not be doing with it in 80lbs cement and nobody telling us, prior to us calling and explaining that we were putting one in, a heads up prior would have been nice. Then the mail lady stopped by and said it needed to be move across the road, which we explained that it is cemented in the ground, it’s not happening. She came back later that day and said she got her supervisor to approve it for us and we were beyond thankful. She came back again today, leaving a video message that it actually needs to be moved to the other side of the road, after telling us two days prior it is accepted and fine where it’s at. Absolutely terrible service. It’s one thing to just say no up front, but to go out of your way to tell us it’s fine and then get it disapproved again is terrible service.
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December 2023 by Jennifer Carter
The mailman for Kay's Lane is refuses to take the Highlights for children bill from my mailbox.If nobody minds put it in your mailbag sometime this year.Thank you
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September 2023 by H Bennett
Incompetent!!
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June 2023 by Cal Hart
Has really cool city carriers! ???
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June 2023 by Riley Johnson
My mail always shows up late or not at all. I’ve been waiting on my bank card for weeks. Had to get another one ordered. That one hasn’t shown either. I’ve lived in multiple cities. Worst usps I’ve ever seen.
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August 2022 by LEGION
Great Post Office. Even better staff.
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July 2022 by Jeff B (Jeffery)
Cool really old post office dated back to 1794.
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May 2021 by Doctor Belcher
Weekends are the worst for deliveries. Says it was delivered into our mailbox, but we know it's way too big for that. So where is it? It's not at our door. Must have been kept by the delivery person and marked delivered. Not the first time this has happened either.Counter service is always good.
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May 2021 by Marsha Gibson
I live in a 3 unit apartment and they are always delivering my packages to the wrong apartment. I have which apartment and the location of my door on all packages I receive. But they apparently don't take the time to read the CORRECT addresss.
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December 2020 by TJ Schweers
BEST USPS DELIVERY AND COUNTER CUSTOMER SERVICE WOMEN EVER! Even Covid-19 has not diminished their wonder, friendly attitudes. Good job, Harrodsburg!
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October 2020 by Lulu Q
2nd day in a row our delivery person has rushed past us with us standing in the yard watching them speed up. They have a needed package of mine TODAY for sure, they lied to Amazon and said there was a delivery issue. I found this about half an hour later. The only issue is our delivery person. We saw you speed by! WHAT is your problem?! Did we DO something to you? 09/07/2020 Past Cornishville on Cornishville Road in the afternoon. Why couldn't you stop and hand us our package? We were only a few yards away from you.Then when I try to use the Amazon 1-800 number it's a complete run around with no way to get to "complaint", or "delivery person skipped us", or anything that may actually happen. Nor could I actually contact anyone. By the time I went all thru that and tried to contact the local PO itself, it was after 4PM. Thanx, delivery person, for speeding right by us on "the stretch", WITH the stool I need to avoid pain in the shower. :(
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January 2019 by William Ladd
Absolutely terrible customer service, rude beyond belief