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January 2024 by Deborah Bush-Sallee
Unreasonable price hikes with no warning! No good explanation for $50/mo price increase! Lifetime customer is lost
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December 2023 by Jerry Bugg
Awesome folks!
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July 2023 by Brandon Keeton
Good customer service. Sometimes I have log in issues with the app.
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December 2022 by Darlene Vaughan
We have been with David Hopewell sand State Farm for around 15 years and will never change
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July 2022 by Cora T.
After being a loyal customer for 8 years, I was very disappointed in my experience with my agent. I was in an accident where a drunk driver ran a stop sign and totaled can't new car. I was without a car for 3 months until I finally received a settlement. I had to argue for weeks until I received a fair settlement for what my car was actually worth in the current market. I had spoken with about ten agents throughout this time to see why it was taking so long because I needed a car for work and personal life. My rental had expired after a month, so I had to drive my parents car while I waited. After this waiting period it took me a few months to find a perfect match in this current market, while I was searching I had called my agent to ask for quotes for different cars. When I found the car I was purchasing I called and was told my policy was cancelled 4 days prior and I had to set up a new one. Which would triple my previous rate and remove my discounts. I had no notice of this cancellation date and they had multiple times to tell me of this potential change. Even though I had been insured with then my entire driving life, as well as my whole family they would not make an exception. I feel as if I Waited so long, talked to too many agents, had lack of communication, unnecessary stress and burden. My parents rate also increased by 30%. And then they cancelled my policy without notice. Very dissatisfied and disappointed in this entire experience, now I have to wait a few more months for a refund of my deductible...
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May 2022 by Jerome
Great service and great people!!
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October 2021 by Selena Halstead
Great people, just like family there. You can feel the love and how much they care!
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September 2021 by Deanaray Centers
The Best insurance agent in the country!!
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September 2021 by No Name
Called and spoke with agent was told that his customer said she doesn’t remember hitting my car in the parking lot so therefor they probably won’t pay for the claim.
I filed a police report and it says her door lined up with the dent she left in my car.
David was rude and not very helpful at all. So I guess as long as your a customer of his and you don’t remember having an accident it’s ok and never your fault. What a joke!!!
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July 2021 by Linda Poyle
Called and spoke with agent was told that his customer said she doesn’t remember hitting my car in the parking lot so therefor they probably won’t pay for the claim.I filed a police report and it says her door lined up with the dent she left in my car.David was rude and not very helpful at all. So I guess as long as your a customer of his and you don’t remember having an accident it’s ok and never your fault. What a joke!!!
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July 2021 by Sylvia Doolin
Andrew was extremely helpful to me dealing with my dad's situation.
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February 2021 by Eva Holt
Been with them fir a long time
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January 2021 by BellzThaDon
Been taking care of me for years. They go above and beyond.
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April 2020 by Jennifer Brogle
Unfortunately I was involved in a car accident and even though State Farm is not the liable company, David has gone out of his way to help me through this very stressful time. I highly recommend David and his staff for any insurance needs. Thanks so much David!
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March 2020 by Jennifer Brogle
David has gone above and beyond since my recent car accident and State Farm isn't even the liable company. His assistance during this stressful time has been very helpful and appreciated. I highly recommend David and his staff for your insurance needs.
