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“Loan officer Lyndsy Hatfield at Fortera Credit Union was absolutely amazing to work with. My loan /car purchase was a very professional and friendly process. I would recommend her to anyone searching for a 5 star experience in handling any banking needs.”
“April Bench was so helpful and professional. She returned our phone calls immediately helped us get more than we expected. The process was quick and easy, we walked in, she had all the papers, described the terms and conditions fully and in a way that was easy to understand, had the papers ready, and we were out the door in less than 30 minutes. I highly recommend this business!”
“Been banking with them for 4 years now. No issues with costumer service. Staff are friendly and helpful and always professional, only issue I have is with the online banking it freezes and I have to restart my phone. But other than that. I like FSNB.”
“Very Forgiving, friendly earthy people at the the Wilma Rudolph Blvd facility! Speak your truth, be humble, and leave satisfied with decisions made in your best interests. Character begets blessings ?”
“I was very impressed with the professionalism, excellent customer service, and concern shown by an employee during my most recent visit. Jessica Roseberry provided me with one of the best customer service experiences that I have received in my 30 years with NFCU. She went above and beyond my expectations to make sure that my concerns were addressed and completely taken care of. Such great service is appreciated and is why I have been with NFCU since 1994!”
“The tellers were nice, one employee he walked around the bank with his nose so high in the air, if it rained he would've drowned. He didn't speak to me and the other customer in line kind of gave me a side eye like why are you in here. However, outside of him the other employees were nice. The branch is clean, and small on the inside.”
“Matt McWhirter is AMAZING! Matt McWhirter is just amazing! We just had the best experience EVER purchasing our 4th home on a VA loan!. We started looking in Clarksville two and a half years ago and ran into so many issues from construction problems, being out bid by thousands in this new market and many other issues over the 2.5 years. Living in Florida created many issues as well trying to buy out of state site unseen. Through it all Matt and our realtor Sarah Rumsey from Keller Williams stuck with us through all of our frustrations. They helped get our inspection done by honest contractors that cared and not just rubber stamp the house. Not once did they complain about all of the craziness. On Jan 10, 2022 we went under contract, and the two of them got us through inspections (house and VA) and closed on Feb 11. They we couldn't have done it without them! Many thanks to Matt and Sarah for being such caring and helpful people!”
“I would like to say that each and every service has been great and everyone at Regions that I have dealt with including the manager has always been very friendly and helpful with each and every time i have visited for service.”
“I would like to say that each and every service has been great and everyone at Regions that I have dealt with including the manager has always been very friendly and helpful with each and every time i have visited for service.”
“Natali. That is all. She went above and beyond. I had an Iowa payroll check that nobody would touch, and she touched it, and I was able to get it cashed and also start deposit from my new job. 5*”
“Ms. Valerie made my day today when I came in for a deposit and to get change. She was simply amazing. Very professional and personable. I look forward to doing business with her again.”
“I love each and every teller in the bank! They have provided me nothing but excellent service. When I went thru a hard time and split from my spouse and had to change some things around they were there and very understanding. And gave me knowledge of things I had no idea about. They made my transition in life easy. And I'm grateful.”
“"We had the pleasure of working with Kayla Evans at US Bank, and we couldn't be more impressed with the exceptional service she provided. From the moment we stepped into the bank, Kayla greeted us with warmth and professionalism, immediately putting us at ease. She took the time to thoroughly understand our financial needs and patiently answered all of our questions, demonstrating her expertise and dedication to helping us find the best solutions. Throughout the entire process, Kayla was incredibly attentive, responsive, and proactive, ensuring that every detail was taken care of efficiently. Her genuine care for her customers and commitment to excellence truly sets her apart. We are so grateful for Kayla's assistance and highly recommend her to anyone seeking outstanding customer service at US Bank. Thank you, Kayla, for your exceptional support and guidance!"”
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“Camille Reitano is a real person. After a brief conversation about our need to open up a checking account she sensed that we wanted to open a new account that day. She quickly checked the schedule and to our surprise asked us to have a seat! She walked us through each step, helped us select debit cards, walked us through setting up an online account and made sure we could access everything before we left. My wife was previously disappointed by another bank earlier in the week and was very pleased with the customer service we received. Camille made us feel like we were truly at a full service brick and mortar branch. We wanted to make sure that her supervision knew what an absolute asset she is to US bank!”