9:30AM - 12:30PM 1 - 4PM
6319 Upper River Rd, Harrods Creek“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”
“The guy at the counter was very helpful and nice. Older, Middle aged man, working Friday April 7, 2023 around 3pm. The people at other USPS locations seem to have such bad attitudes, but this guy had a very positive and kind attitude.”
“Amie and James are always the nicest and most cordial associates! They always greet you with a smile, and we have great conversations. You can tell they love their job! I love my local post office!!”
9 - 11:30AM 12:30 - 4:30PM
4725 KY-146, Buckner“Annette, Courtney, and Jun are awesome! Always helpful, cheerful, courteous and willing to help solve any issues with the mail. Thank you ladies, keep up the good work!”
9AM - 4:30PM
9523 US-42, Prospect“My wife and I went to have our passports done at the prospect post office and Tina was absolutely amazing. She was ready for us 15 minutes before our scheduled time, was extremely personable, and helped us get everything done while answering any questions we had.
We decided to visit the prospect office after having terrible experience trying to get a passport at the Middletown post office.
The level of customer service we received at the prospect post office greatly exceeded our expectations.
Tina, you were a delight to work with and made everything so easy! Thank you!”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“Charlestown, Indiana has friendly and very dedicated employees ,who all go that extra mile to help their patrons!! I have had the privilege to have several of their awesome mail carriers!!Thanks and keep up the great work!!”
“Best post office in town. The ladies in there now are very professional and helpful. Not a lot of standing room, but you don't need it because the line is never as long as other places in town. 10/10”
“I have had my frustrations with some of the carriers at this location, but today’s amazing service was above and beyond. Lavetta Seewright was handling an investigation of a missing package that was delivered to a different address. Timiah Smith was able to recover the package and she brought it to me personally. Thank you so much for your professionalism and outstanding customer service. You ladies were amazing!”
“A lot of spoiled brats complaining about their own problems on here. Its a post office. If you take a few seconds to make sure your items are in order, and have a modicum of intelligence, its a smooth transaction. If you think the service is bad here, try a PO in the city.”