Pilot Travel Center in Georgetown, KY, is highly praised for its friendly and helpful staff, who go out of their way to assist customers with a smile. The location is clean, with well-maintained restrooms and a welcoming atmosphere that keeps regular visitors returning. Customers appreciate the variety of services offered, including fuel options such as gas, diesel, and DEF, along with high-speed pumps and EV charging stations. The center provides convenient amenities like Wi-Fi, overnight parking, showers, and fresh food, snacks, and drinks, with many considering the coffee the best on the interstate. Staff members are noted for their politeness and readiness to help, even during maintenance issues. Visitors also enjoy the friendly environment and the opportunity to meet new people. The business maintains a positive reputation, making it a favorite stop for many travelers on the road.
Great people work day shift!! Mark, Pam, Mary, Amanda, Donnie and Brandon!! You all make a difference Keep it up 😜 🤭 🤫 🫡
February 2025
This is my favorite Pilot! Everyone in here goes out of their way to make sure you get what you need and you get it with a smile (even when you're grumpy) 😁
September 2024
Both of the signs at your main entrance read: “truck exit only”. When I pulled in, I thought for sure I messed up. I can’t imagine you expect us to get picked up by a helicopter and set in the parking lot somewhere. This should be addressed.
