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February 2024 by Wayne Bishop
Total incompetency. Needed a part for my glasses, said they would order and give me a call that never came. Rescheduled my wife's appt. several times to different date/time with no notification. They rescheduled my own appt. to week later with no notice.
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December 2023 by Don
Had my first non mall/big box brand eye care visit in over 25 years of wearing glasses. This is going to sound silly but NO PUFF OF AIR IN MY EYES! Both my daughter (7) and I saw Dr Adam’s today and it was hands down the best eye exam I’ve had. Amazing staff, amazing service and an awesome selection of frames. Will certainly be making this my annual visit from this point forward! Thank YOU GEC!
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March 2023 by R.K. Cox
Just went this week for the first time. Dr Adams is amazing and the best optometrist I have been seen by. She took time and answered all of my questions no matter how simple they were. So glad I started going here!
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November 2022 by David Cobb
Had a follow up for a procedure done 2 days ago and they charged another copay. 1st time I've ever had a follow up with another charge. Great staff and ill continue to go there but just a heads up if money is tight they will double dip you on your copay.
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October 2022 by Rian Penman
Would give negative stars of I could. Called on June 23rd to schedule an appointment, was told nothing was available and to call back 3 months later. Did so Sept 30th and no one picked up. Decided to call October 3rd and was told that they actually schedule 3 months out there isn't anything open until January. The woman on the phone sounded very annoyed when I explained what I was told months ago and then transferred me to an an 'eye technician' except the line was dead. Now I have no appointment and have no idea when I can actually talk to a doctor since getting them to answer the phone or not be left on hold for 20 minutes when they do answer is 50/50.
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September 2022 by Bobbi Jo Russell
Great staff from the front desk, techs, optical, everyone is friendly and helpful. Great location and clean. Dr Richardson very personable.
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August 2022 by VaLeree Littrell
Called on Thursday 8/18/22 with an Optical Medical Concern. I've never had a stye cause my eye to swell and look as if I have a black eye (painful, puffy/edema, and drooping all in the orbital space) They told me that if the compresses didn't work or I didn't see any improvement, to call, and they would get me in the next day.I called at 8 am Friday morning of 8/19/2022.... not a word and now I set here wondering... this Dr. RICHARDS that made sure I understood (he wasn't just an Optometrist, like at Value Vision ????, he's an actual Physician that workd at the ER helping with all eye emergencies... well, he, nor the staff helped me????♀️
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June 2022 by Renie Cooney
Went to see about cataract surgery today for my right eye. He said that he had already taken care of that eye. A year ago he took the cataract off my left eye not my right eye. I even have a picture of this. Never again will I go to this office. This Doctor Gullettt is very confused and I think Dr. Richardson needs to address this concern
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March 2022 by Ashley Jones
I have to say that Dr. William Richardson is the best ophthalmologist ever. Very intelligent and super sweet. He explains everything and The office is very professional and caring. I can’t say enough good things about this place. I will never go anywhere else for my eyes. If I could give a higher rating than 5 stars I would. ???
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February 2022 by Ashley McEwan
Dr. Adams is amazing. She did such a good job with my daughters (one of which is a pill with any sort of dr) and discussed everything with me in detail. She is excellent! The staff is so nice and worked directly with my daughter to find a pair of glasses she loved. I felt very comfortable working with everyone there, they even helped me find a great kids dentist for my "I hate all dr. Kid"
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February 2022 by Karen Hannah
I've been going here about 4 years. I see Dr Gullett. He is the best of the best. Very caring, answers each and every question without any problems. I had to have double cataract surgery. He put me totally at ease. Explained every detail to me. He is very professional and caring. If you need anything done for your eyes, go see him. You will not regret your decision.
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February 2022 by ron friedel
Was a patient here for nearly 3 years. Called to schedule my annual appointment and was told that they cannot schedule anything until i pay a $22.00 co payment from last year? Wait, i never received a bill, notice, text, e-mail, nothing. Now they refuse to see me over $22.00? First i heard of this so called co payment. They refused to schedule anything until its paid, really? No thanks, ill take my business elsewhere. Rude!
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May 2021 by Ron F.
Was at one time a good eye care place. I tried to make an appointment but was told that I couldn't because I owed $22.00 from a previous visit. This is the first I heard of a balance due. Fine, I'll pay it when I come in, oh no we can't schedule you until the $22.00 is paid. Really? All this over $22.00 that you never sent me a bill for in over 12 months?! Whatever. You won't get my business again. Also don't like the fact that they put down other eyeglass places and push their own at a cost of 3 times what I can get eyeglasses elsewhere. No thanks, never again!
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February 2021 by Bobby Cannon
They have one of the best staff, and my doctor was awesome. Very knowledgeable and helpful. But, I was supposed to get glasses and its been over a month and I'm still without them. They don't ever call to give you updates just leave you in the dark. I had to call and found out they got messed up and had to restart them. Have to wait another two weeks which I'm guessing will be another month. No one should have to wait this looking for corrective lenses. Walmart eye center got my old pair to me in 5 days.
