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July 2023 by Matt Sly
My family purchased a zero gravity recliner from the store manager, Buddy. The recliner was extremely well priced and was of excellent quality. The chair was delivered to my home on the date promised. I highly recommend Furniture World ? for your next purchase!
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July 2022 by Lucas
Please be careful before you buy. The seller is lying about the delivery date. When you try to find out more after the promised date, the dealer ignores you and the only thing he says is "you have to wait, it will be soon".
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March 2022 by Donna Garland Peabody
I have never had a worse customer service experienc.. She was absolutely the rudest person I have delt with and all I wanted to do is cancel a order that is taking longer than 8 weeks to get. And they are keeping our 50 dollar deposit. I will never deal with this company again and will let family and friends know of our experience.
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November 2021 by Brooke Jacobs
Called… got message…. Said toLeave phone number. Mailbox full! Hello.., do you want business? This is not Brooke Jacobs but her mother.
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October 2021 by Stacy Haner
Love the products I have gotten but when they tell you 6-12 weeks on delivery, expect 6 to 12 months!!! I’ve been waiting since May on some dressers. Covid has really messed every day life up!
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August 2021 by Madysen Cochran
Great store and staff, a very clean and nice place. A bit pricey depending on what you get from there.
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May 2021 by Tammy Baker
The service is not good and no one should have to wait for 3 month and still not have the furniture they already paid for I would not recommend this company and I placed a call to the BBB.
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April 2021 by Linda Kobryn
Nice place to shop for furniture. You go in and look around. You don't have to worry about being hassled by the staff there. They will ask you if they can help, if you say no, they will reply with, if you need anything just let me know.
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March 2021 by Joshua Hope
Trash place. Avoid at all costs.
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January 2021 by Richie D
Super nice store and sales associates!James and Marlene were super nice and professional and they KNOW THEIR PRODUCTS!!If you're in the market for new furniture I would encourage you to stop in to Furniture World!I think you'll be glad you did!
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October 2020 by Lisa Anderson
I went to the Georgetown store to purchase living room furniture and a dining set. No one even acknowledged I was there. One man was writing up an order and a girl on her phone texting the whole time. In was there for 25 minutes. I could understand if someone said we will be with you in a minute but nothing. Lost my business.
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October 2020 by Alaina Brinton
Went to check out the Labor Day sales. I had my heart set on a coffee table I saw, but was completely turned off by a sales lady approaching to talk to us without a mask. She got very close to us even as we backed away. Looked around to see if another salesperson was wearing a mask (most of the customers were), but saw only one other, finishing a deal and wearing his mask under his chin.I wonder if they work on commissions, as I had my wallet in hand and was ready to buy. I left disappointed, but oh well. I won’t go back. Plenty of furniture stores out there.
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October 2020 by Dean Earnest
This place is a joke waited 3 months and still no furniture and tje Manger at thos store is very rude loos my business
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September 2020 by Alaina B.
Staff not wearing masks OR bothering to social distance, even after I physically backed away. It was a major turn off when I was ready to buy, wallet in hand. Noped TF out of there, will never go back. Sad I missed the holiday sales, I wonder if they are sorry to have lost the commissions
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July 2020 by Michelle G.
i was lied to and told 4-6 weeks for my sectional to come in but usually it takes 2 weeks. not true. we find out this place is just a middleman so we could’ve went straight to Ashley home furniture and got it sooner. waited until the 7th week and got a call at 4pm to come pick it up. we got there within a reasonable time and we’re told the warehouse is closed and everyone left for the day so they can’t get it. apparently you have a very limited window to pick up that’s 10-5pm. walked in and everyone was sitting around not doing anything to help. NEVER COMING HERE AGAIN. You are better off buying at Ashley, Big Lots, or literally anything has better customer service.
