Stonies Auto is a reliable and reputable auto repair and towing service that has consistently received positive reviews from customers in the Franklin and Nashville areas. The business is known for its prompt response times, efficient service, and reasonable pricing. Customers have praised Stonies Auto for their ability to quickly assess and fix various car issues, from overheating engines to flat tires and more. The staff is described as friendly, professional, and dedicated to ensuring customer satisfaction. Many reviewers have noted that Stonies Auto went above and beyond to assist them, even when their car broke down in remote locations or during inconvenient times. One customer shared how Stonies Auto towed their car from across town, performed a complex repair, and had the vehicle ready the same day at a very reasonable cost. Another customer was grateful that Stonies Auto crossed state borders to retrieve their vehicle from the side of the highway and tow it to their home, all while maintaining excellent communication throughout the process. While there was one instance of a customer experiencing a delayed response time and frustration with the situation, the business owner promptly addressed the concerns and worked to resolve the issue, demonstrating a commitment to customer service. Overall, Stonies Auto is a reliable and trustworthy choice for auto repair and towing services in the Franklin and Nashville region, with a track record of providing efficient, affordable, and exceptional care to their customers.
Had car break down in Franklin on way up north. They came highly recommended and the are by me too. Picked up car quickly after calling and had the car fixed the next morning and ready for me to go. Thank you for your great service
February 2024
Great experience, the mechanic diagnosed my vehicle and repaired as needed. I highly recommend Stonies Auto!!!
February 2024
I called for a tow truck and one was despatch immediately. Very polite, courteous and reasonable.
