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July 2024 by shamika gunn
I will never, ever bring any vehicle here again or recommend this place to anyone. Brought my car here because they are the DPR for my insurance company. Adam told me back when i first called they were about a month behind, cool, whatever. This was march-april 2023. Finally get my car in & didn’t get it back until end of February- early March of 2024.
Car sat for almost a YEAR not being touch, started, nothing. Keep in mind i was VERY understanding & patient up until i saw my car for myself & seen it was just covered up, tucked in a corner.
According to the summary i got at the end, they didn’t work on my car until the last maybe 2-3 months before i got it back. That is only because a guy that used to work there helped us out & helped move the process faster.. Definitely no help from Adam who was rude to me and my father and kept giving us & the insurance company false information that changed every other day. So now that i have had my car back for 3 months, i’ve had to go without it, AGAIN, numerous times to get the things that they messed up, fixed. Out thousands of dollars, missed important events, work, etc I never leave reviews in general on anything but this was situation has affected me & my life in so many negative ways. And STILL is.
My experience was just awful & unnecessary & i hope they handle future situations like these with more care & efficiency.
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June 2024 by Allegra Kenitzer
Hands down best place. Made sure my car was safe for kids and I and literally went the extra mile! Great business.
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May 2024 by Infinity Autoglass
Awesome group of guys! If anyone needs any body work done, give them a call. They are honest and skilled in their craft.
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March 2024 by Omni Disc Golf
This is a great place, we have had 1 serious damage car repaired by them about a year ago and it came out better than brand new. Pictured below is the Hood of our Yukon we just had completely repainted by this company. It turned out amazing! Highly recommend this company for all your cars needs. Extremely easy to work with. 5 stars well earned!
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March 2024 by Terry Parker
Have used Quality Refinishing & Mechanical several times over the last four years. Had a run of bad luck. Always professional, excellent work and excellent communication!
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March 2024 by Caelan W
Girlfriend had a wreck March 2023 , Adam & his crew got the car at beginning of April 2023, State Farm office in Franklin has them as a DRP who also suggested she take fault instead of having the semi truck who hit her take fault, which then took them 11 months to finish it even though they received the check & cashed the check in June. 7 months in my girlfriend had walked in to look at her car because everytime she called it was something different & Adam lied telling her the check was still in the safe (uncashed). Then called the semi truck guys insurance telling her it had been cashed in June. Every week it was a different excuse, he didn’t have enough workers, he was waiting on parts, waiting on paint, it would be done in a week then never heard from him again until she called, came to a point where he’d have his assistant take care of the calls instead of bringing reassurance to my girlfriend. Adam even told her & her dad that “it was either her or her dad calling up there all the time”. So, we got the car back in middle of February 2024 & the battery was completely dead, so we had to jump it off then bring it back the next day to get a new battery put in it. The assistant said Adam had drove it & it was completely fine. Well, we noticed it was shaking really bad on the side they worked on, so when we mentioned it to the assistant (because Adam never showed up to give us a breakdown of the car, what all he did, etc.) she told us Adam had noticed that & it was like that before the wreck which doesn’t make any sense because how would he know it drove like that before the wreck if you couldn’t even drive it when he got the car & she already told us he said it was driving fine. I never leave bad reviews, but something sketchy is going on with this shop & State Farm, they ripping people off to some extent. Basically her car was totaled & the amount to fix it plus the many rental cars she went through in that span went over her cars worth by $7,000 which isn’t normal. So the trauma of being slung around in her car after being hit by a semi then having to go to Adam’s shop, the experience just made the wreck so much worse. The only kind thing he did was pay for a rental car for the last two months, because it had taken them so long, the other guys insurance wouldn’t pay for it anymore but it wasn’t until he was paying for the rental car that anything got done with her car. Said it’d be done by Christmas, Christmas came around & Adam went ghost again, didn’t hear from him till the car was done in the middle of February & still never saw him even after picking the car up or the next day when we had to get a new battery put in, to get any kind of answers. When we got the summary sheet, they only worked 57 hours on the body & 16 hours on the paint job. So 73 hours in an 11 month span of having her car, just doesn’t add up.
I will NEVER recommend someone to this shop & it wasn’t even my car being worked on, but the trouble she & her dad went through to get any kind of answers. I would not take a recently wrecked car here unless you want to be waiting on it for a year, get thirty different excuses, get told “you’re always calling” then pick it up & never see the owner to get any answers about it.
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November 2023 by Thomothy Graves
They did a spectacular job on my Nissan Rogue would recommend them to anyone spectacular work outstanding costumer service nice friendly people great atmosphereService: Body & Trim
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October 2023 by Donald Gunn
It has been seven months, and my daughter still has no car. When we call, it's always the following week, and check back. It's good to know that this place is highly recommended, but to have someone's car that long is ridiculous
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October 2023 by Amy
They did a great job on my Honda ! I was very pleased with their work. If I ever need a body shop again they would be my first choice. Thanks to your team for awesome work!Services: Painting
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April 2023 by Sabrina Bowen
I hit a deer earlier this winter and damaged the front corner of my vehicle. Adam and his crew have my car looking brand new now.?They did a phenomenal job on it. I appreciate their hard work and the attention that they gave my vehicle! You seriously cannot tell there was every any damage to it. Thanks again!Services: Painting
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March 2023 by Toni G.
I have had to have body and electric work on my car twice this year. I highly recommend Quality Refinishing & Mechanical. They completed an excellent job faster than anyone else could schedule me in for work. They deliver high quality work and easy to work with!
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March 2023 by Deborah Doss
They did a fantastic job on my car. Not only did they detail the outside they detailed the inside also. My car looked like it did the day I bought it new. A GREAT JOB!
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February 2023 by Katy Yokley
We have gotten parts replaced, body parts painted, and vehicles detailed and have been impressed every single time! Wouldn’t go anywhere else!Services: Painting
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February 2023 by Sancia Brooks
Quality work.... I had two accidents months apart and couldn't find an available repair shop in Portland. The wait was unbelievable. I googled KY shops and came across this one. Although there was a wait, I got my car back and was really pleased with the results. Thank you so much!!!Services: Painting
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February 2023 by zzlBOTlzz
They did a great job on paint and body workServices: Painting
